Retail Financial Services

accessibility, bank, current account, email marketing, email scams, fraud, mortgage, online banking, online payment, personal loan, phishing, retail financial services, security, usability

Retail Financial Services Online – Top Issues, Trends, Resources
Exclusive roundtable output from May 2003.

An overview of the key issues and trends in the retail financial services sector.

Input from Egg, AMP, HSBC, Henderson, Royal and SunAlliance.

The Anti-Phishing Working Group
An industry association working towards the greater good in trying to prevent e-fraud and identity theft. Website contains links to forthcoming events and includes a resources section, with data on trends and logs on phishing attacks.

Finextra
A news portal for the financial services industry, focusing on technology. Includes tools, resources and sector research.