Organisation: E-consultancy, Price: Free
Description: This free 11-page briefing is a summary of an E-consultancy roundtable on Online Customer Service and Online Surveys (registration required). The document contains a summary of the discussion, an overview of the marketplace for both markets, plus the latest statistics and a section on useful resources. Topics discussed included: What is the Best Channel to Serve Customer?, Measuring Customer Experience and Virtual Agents. Attendees included representatives from the following organisations: Aardvark Media, Bradford and Bingley, British Council, Clicktools, Creative Virtual, Datalateral, Fidelity, House of Fraser, Legal and General, NET-A-PORTER, Rocketseed and Synthetix......

Organisation: E-consultancy, Price: Free
Description: A summary of last month's roundtable on Online PR. A must-read and free to anybody who wants to keep abreast of developments in this fast-changing area. Subjects covered included: 1. Online Press Centres 2. Progress in Online PR 3. Blogging 4. Reputation Monitoring These notes also include useful links for those who want to learn about this subject and monitor their brand online. E-consultancy roundtables are attended by senior E-consultancy personnel, along with corporate subscribers, agencies and technology vendors. Attendees included Blue Barracuda, COI, eBay, Hello! Magazine, Immediate Future, Lexis PR, Market Sentinel, Net-A-Porter, Simplyhealth/HSA and Wordtracker......

Organisation: , Price: Free for subscribers
Description: A comprehensive compilation of internet statistics and online market research with data, facts, charts, and figures. Our latest version contains numerous updates including new data on social media, blogging, email, search marketing and mobile. The guide has been collated from information available to the public, which we have aggregated together in one place to help you quickly find the internet statistics you need, to help make your pitch or internal report up to date. Other recent updates include broadband penetration, online customer service, user ratings and and social networks. There are all sorts of internet statistics which you can slot into your next presentation, report or client pitch. The sections include the following: 1. Usage and Demographics 2. E-commerce .....

Organisation: E-consultancy, Price: Free to event attendees and subscribers.
Description: On 16th November 2005 E-consultancy ran a 1 day event: "Online Marketing Masterclasses: How to Acquire, Convert, Retain and Grow Customers Online". We assembled some of the brightest and best practitioners, and leading brands, to learn about the latest thinking and best practice within online marketing. There were presentations from the following: - Dave Mutton - Third Aspect - Mirko Behnert - Avis - Louis Wahl - BCA - Neil Mason - Applied Insights - Ian Jindal - Littlewoods/Shop Direct Group - Dave Chaffey - Marketing Insights - William Reeve - Video Island - Jeremy Tapp - Magicalia Select individual presentations from the links below to download them individually......

Organisation: E-consultancy, Price: Free
Description: Published once a week, the E-business Briefing is distributed to 19,000 internet marketing professionals around the globe. It is free and available to non-subscribers. The newsletter includes an in-depth interview with an internet industry thought-leader on a subject related to e-commerce, internet marketing or online strategy. In 2005 we notched up more than 40 interviews, covering a wide range of topics and sectors. Interviewees are encouraged to share tips and tricks, to help provide marketers with strategic, practical and actionable insight. The newsletter also contains the latest new media jobs, new E-consultancy reports, industry white papers, forthcoming internet business training workshops, roundtables and supplier showcases. This report is a free compilation of our .....

Areas of Expertise: Integrated Branding, communication strategy, User Experience Design, Search Optimisation, email marketing, online advertising, Standards compliant web develpment, Content Management, Online PR, copy writing, design for print......
Clients: PEPSICO, Grosvenor, Crossrail, TfL

Areas of Expertise: Public Relations, Email Distribution, Customer Marketing.....
Clients: BMC Software, Hercules, KANA, NetEvidence

Areas of Expertise: Online PR and Promotions, Community Marketing, Viral Marketing, CRM, Online Advertising, Media Planning and Buying, SMS, Video Streaming, Affiliate Marketing, CD ROMs, Games, Web Design, Email Marketing, SEO......
Clients: Universal Pictures, 20th Century Fox, EMAP, Activision

Areas of Expertise: Search Engine Optimization, Content Management, Online PR, Search Engine Optimisation, SEO, web marketing, online publicity, CMS, internet marketing, Digital marketing.....
Clients: pairstrade.com, saphere.co.uk, thejetskireview.com

Areas of Expertise: Internet marketing strategy Emerging Internet technologies Search engine optimisation (SEO) Blogging Email marketing Local search Web design reviews Pay Per Click Advertising Search Engine Marketing Online PR Social networking.....
Clients: UK Film Council, Nottingham City Council, East Midlands Development Agency (EMDA), Theatrical Management Association

Description: This is a course specifically designed for Marketers, PR and digital and e-marketing professionals working for Healthcare organisations and brands. This workshop considers how the Internet, especiall.....

Description: This is a course specifically designed for Marketers, PR and digital and e-marketing professionals working for financial organisations and brands. This workshop looks at how the Internet, especially .....

Description: This is a course specifically designed for Marketers, PR and digital and e-marketing professionals working for financial organisations and brands. This workshop looks at how the Internet, especially .....

Description: This workshop considers how the Internet, especially Social Media and User Generated Content (UGC), is affecting how brands and businesses get their messages across and manage their reputations. It.....

Description: This workshop considers how the Internet, especially Social Media and User Generated Content (UGC), is affecting how brands and businesses get their messages across and manage their reputations. It.....