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Online Communities – Top Issues, Trends, Resources


What are the top issues on the minds of those responsible for managing Online Communities? What do they think the trends will be for Online Communities over the next 12 months? What resources do they use to stay ahead of the game?

Find out in this document which summarises the top issues, trends and resources given by those attending the the ‘Online Communities' roundtable event that e-consultancy held on 27th May 2003. Questions addressed include:

  • How can you derive commercial benefit from communities? (monetisation, subscription, loyalty, cost efficiencies, community relationship to commercial entities etc.)
  • How can you protect yourself against the legal issues associated with online communities? (libel law, reasonable measures, best practice etc.)
  • Where are the areas for growth and how do you manage it? (overall growth in online communities, location-based communities, B2B, mobile etc.)

Details of the event and attendees are in the roundtable section of the site. Input from BBC, Magicalia, ChatModerators, Mbites, Primelocation, Ecademy, iVillage, MTV, Sift, O2, Webmasterworld

Topic Relevant Keywords

community, communities, message boards, online communities, chat, forums

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