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Integrate your on-line channel: Customer Experience, Business Events, Behaviour…
Company |
IVIS Group |
| Address | CP House, 97-107 Uxbridge Road Ealing London W5 5TL |
| Other office locations | IVIS Group Malaysia IVIS Group Sdn. Bhd. MSC Status Company Technology Park Malaysia L2-E-7A, Level 2 Enterprise 4 Bukit Jalil 57000 Kuala Lumpur Malaysia |
| Number of staff | 61-150 |
| Expertise | Multi-Channel and Online Retail Strategy, Product Induction, Enrichment, Product Information Management, Affiliate Marketing, Shopping Comparison, Web Sites, Web Project Management, Accessibility, Usability, E-Commerce, Design and Development, Project Management, User Experience, E-Business Development,Strategy, Consulting |
| Clients | Tesco.com Sports World Department for Education and Skills Scottish & Southern Energy PLC |
| Description (taken from their website) |
IVIS Group empowers customer-facing organisations to satisfy the needs of their clients, employees and partners across every channel. Our mission is to be the recognised expert in delivering multi-channel business strategies and solutions.
We help organisations reach their customers through many information channels and we work with them to: -Develop winning multi-channel strategies -Facilitate customer acquisition at every opportunity -Enhance the multi-channel customer experience -Open & manage new channels -Empower sales & marketing channels -Efficiently manage multi-channel information -Build a robust, scalable multi-channel infrastructure -Effectively collaborate with suppliers & customers Our portfolio includes a range of consulting services and our award winning Sonetto™ Retail application suite which includes: Sonetto Product Induction & Enrichment : Empowers staff to create, enrich and manage product information effectively, ensuring collaboration across the organisation and delivering a consistent and improved customer experience through all channels. Sonetto Product Information Management : Empowers staff to integrate multiple product data sets into a single rich source of information. Sonetto Price & Promotions Management : Sets up and controls price and promotional information across each and every channel in the multichannel organisation. Sonetto Channel Information Management/Affiliate Management : Enables a multichannel organisation to manage, control and publish all information across its multiple channels. Consulting Services - A broad range of services to support clients through the full lifecycle of multi-channel initiatives, from strategic consulting through to development services and project management. |
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