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Integrate your on-line channel: Customer Experience, Business Events, Behaviour…
Company |
Radiant Digital |
| Address | Media House 12 Margaret Street London W1W 8JQ |
| Other office locations | n/a |
| Number of staff | 1-5 |
| Annual Turnover | £200,000-£500,000 |
| Typical Budget Range | £10k+ |
| Expertise | Customer Experience Management, Analysis, Development and Enhancement of brand experiences for web, mobile and interactive TV, market analysis, customer research, usability, design and build, metrics. |
| Clients | Sony Classical.com FremantleMedia BSA |
| Description (taken from their website) |
Radiant helps you deliver the right customer experience.
At Radiant, we provide Customer Experience Management services for web, mobile and interactive TV. Did you know that a good customer experience is highly correlated with purchase intent? At each touchpoint of interaction, your customer's experience influences their perception of your company's products and services. The goal of CXM is to deliver a unified, highly relevant brand experience, which in turn has a positive emotional effect on your customers, deepening their loyalty to your company, building your brand and growing your bottom line. Although a customer experience occurs at every touchpoint, both off and on-line, at Radiant we help you analyse, develop and enhance digital experiences, which is increasingly important, as the opportunity to leap to the competition is often only a click away. Our methodologies and tools combine rigorous analysis with creative thinking to help you gain customer insight, deliver growth and profitability, and achieve measurable ROI. If you like what you see so far, contact Suzi Bentley, suzi@radiant-digital.com. |