We have looked at M&S, Amazon and Tesco already, now we take a look at Next to see what improvements could be made to their website...

The report (pdf), by the Public Accounts Committee, finds that the public sector has some work to do on the usability of its websites - which it says have barely improved since 2001.

He recently spoke at ChannelAdvisor’s Catalyst event about how the company was generating business online through its Nike+ community and Nike iD, its system that allows shoppers to create customised trainers online and in store.

After his speech, we asked Chris a few questions about Nike’s e-commerce strategy, internal structure and future social media plans. And why its website is 100% Flash.

We asked him a few things about how eBay is developing as an e-commerce channel for businesses in the UK.

This happened to Moneysupermarket.com last year, more recently to Gocompare, and just last week Kwik-Fit's car insurance offering was relegated from page 2 to the relative obscurity of page 5 of the search engine.

Except when the consumers can't access the site.

Bruce Tognazzini was Apple's 66th employee, developing the company's first usability guidelines and founding its Human Interface team.

Almost thirty years later, he's a principal at Nielsen Norman Group and still making his feelings known when companies commit design errors.

Here, 'Tog' gives us a variety of thoughts on interface design, freedom, the future of computing, the iPhone's place in world history and why he travels around in a 400 sq ft motorhome while towing a 4x4 and two Segways.

Mrudula says photos can help consumers get a better feel of products on offer, but have to "work hard" to overcome the web's limitations.

See a brief run-through of her suggestions after the jump:

Here, we speak to E.ON UK new media manager Paul Squires about its multi-lingual content strategy and the potential boost it can give to customer service and sales.

Rumour has it that the next version of the popular screen reader Jaws may be able to handle Ajax interfaces. 

The dayglo, nu rave-style jigsaw images have drawn derision - and several attempts to do better - since their unveiling on Monday. But the online animation fuelled the matter further after Epilepsy Action requested its removal following complaints from sufferers.

Lots of them thought their universities did enough to highlight the importance of the internet, but an equal number strongly disagreed.

Here’s my novice's guide to improving the quality of your online experience...