<?xml version="1.0" encoding="ISO-8859-1" ?>
<rss version="2.0"><channel><title>E-consultancy - E-commerce - News and Blog</title><link>http://www.e-consultancy.com/news-blog/topic-32/e--commerce.xml</link><description>E-consultancy: E-commerce - News and Blog</description><language>en-UK</language><copyright>Copyright 2008 E-consultancy.com</copyright><generator>E-consultancy.com</generator><image><url>http://www.e-consultancy.com/images/feed-thumbnail.jpg</url><title>E-consultancy Internet Marketing News</title><link>http://www.e-consultancy.com/</link></image><item><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_13/entertainment.html">Entertainment</category><category domain="http://www.e-consultancy.com/news-blog/tag_33/apple.html">Apple</category><category domain="http://www.e-consultancy.com/news-blog/tag_62/music.html">Music</category><category domain="http://www.e-consultancy.com/news-blog/phrase_tesco-digital_1/tesco-digital.html">Tesco Digital</category><category domain="http://www.e-consultancy.com/news-blog/phrase_itunes_1/itunes.html">iTunes</category><title>Tesco's iTunes competitor - how does it shape up?</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>This week sees the launch of Tesco Digital, the supermarket giant's answer to iTunes.</b>
</p><p>We've taken a look at the new site to see how it compares with Apple's all-conquering download store, which has accounted for around 70% of worldwide online digital music sales. </p><p align="center">
	<img src="http://farm3.static.flickr.com/2025/2491768567_0979fa7923_o.jpg" border="0" alt="Tesco Digital">
	</img>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365625/tesco-s-itunes-competitor--how-does-it-shape-up.html</link><comments>http://www.e-consultancy.com/news-blog/365625/tesco-s-itunes-competitor--how-does-it-shape-up.html#comments</comments><pubDate>Thu, 15 May 2008 12:40:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365625/tesco-s-itunes-competitor--how-does-it-shape-up.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_35/communities.html">Communities</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_34/ebay.html">eBay</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/phrase_ubid_1/ubid.html">uBid</category><category domain="http://www.e-consultancy.com/news-blog/phrase_marketplaces_1/marketplaces.html">marketplaces</category><title>uBid preps European launch</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>
		<a href="http://www.ubid.com" target="_self">uBid</a>, the US-based online marketplace for discounted products, is preparing to enter the UK in the coming months following a reorganisation of its business. </b>
</p><p>The company joins rival <a href="http://www.internetretailer.com/internet/marketing-conference/69435-overstockcom-plans-march-canada-western-europe.html" target="_self">Overstock in targeting Europe</a> for the first time this year as US merchants look to get their hands on more foreign currency. It will also provide more competition for the likes of eBay and Amazon in the battle to attract buyers of cheap goods.</p><p>uBid CEO Jeffrey D. Hoffman told E-consultancy: <i>“We are looking to acquire both buyers and sellers in European markets and are setting up an office in Europe. It will likely be in the UK.”</i></p>]]></description><link>http://www.e-consultancy.com/news-blog/365628/ubid-preps-european-launch.html</link><comments>http://www.e-consultancy.com/news-blog/365628/ubid-preps-european-launch.html#comments</comments><pubDate>Thu, 15 May 2008 11:55:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365628/ubid-preps-european-launch.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_12/online-advertising.html">Online Advertising</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_33/affiliate-marketing.html">Affiliate Marketing</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_6/social-media.html">Social Media</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_43/blogs-and-blogging.html">Blogs and Blogging</category><title>Acquisition 2.0: Driving revenue with social, experiential marketing</title><author>Jeff Molander &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Selling on the web is quickly becoming less<i></i>about marketers’ supply meeting up with customers’ demand, and more <i></i>about customers themselves actively bringing their demand toward supply.</b>  </p><p>In fact, they're creating supply in many cases. And successful marketers are creating <i>experiences</i> for customers -- not merely selling to them.</p>]]></description><link>http://www.e-consultancy.com/news-blog/365617/acquisition-2-0-driving-revenue-with-social-experiential-marketing.html</link><comments>http://www.e-consultancy.com/news-blog/365617/acquisition-2-0-driving-revenue-with-social-experiential-marketing.html#comments</comments><pubDate>Wed, 14 May 2008 08:00:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365617/acquisition-2-0-driving-revenue-with-social-experiential-marketing.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_36/online-customer-service.html">Online Customer Service</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/phrase_online-returns_1/online-returns.html">online returns</category><title>How to reduce online returns</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>The Wall Street Journal carried an article last week about the problems consumer electronics etailers are having with returns.</b>
</p><p>Only <a href="http://online.wsj.com/article/SB121020824820975641.html" target="_self">5% of returns were due to defective products</a> and etailers spent $13.8m (£7bn) reselling returned products, so how best to deal with what is clearly a major issue?  </p>]]></description><link>http://www.e-consultancy.com/news-blog/365615/how-to-reduce-online-returns.html</link><comments>http://www.e-consultancy.com/news-blog/365615/how-to-reduce-online-returns.html#comments</comments><pubDate>Tue, 13 May 2008 11:43:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365615/how-to-reduce-online-returns.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_35/communities.html">Communities</category><category domain="http://www.e-consultancy.com/news-blog/tag_11/consumer-goods.html">Consumer Goods</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_34/ebay.html">eBay</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_50/gadgets.html">Gadgets</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><category domain="http://www.e-consultancy.com/news-blog/phrase_dyscern_1/dyscern.html">Dyscern</category><category domain="http://www.e-consultancy.com/news-blog/phrase_ubid_1/ubid.html">UBid</category><category domain="http://www.e-consultancy.com/news-blog/phrase_facebook_1/facebook.html">Facebook</category><title>Q&amp;A: Dyscern’s Bill Frischling on online marketplaces</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>US-based consumer electronics retailer <a href="http://www.dyscern.com" target="_self">Dyscern</a> is a great case study of how to make serious money on online marketplaces like eBay.</b>
</p><p>The company, which started up only five years ago, is now sixth in <a href="http://www.inc.com/inc5000" target="_self">Inc. Magazine’s</a> list of America's fastest growing retailers and is reportedly the most rapidly expanding eBay Powerseller on the other side of the pond. </p><p>We spoke to Dyscern COO Bill Frischling about the pros and cons of eBay as an e-commerce channel for merchants, and how the firm is looking to ramp up its European sales.</p>]]></description><link>http://www.e-consultancy.com/news-blog/365603/q-a-dyscern-s-bill-frischling-on-online-marketplaces.html</link><comments>http://www.e-consultancy.com/news-blog/365603/q-a-dyscern-s-bill-frischling-on-online-marketplaces.html#comments</comments><pubDate>Tue, 13 May 2008 11:14:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365603/q-a-dyscern-s-bill-frischling-on-online-marketplaces.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_13/web-measurement-and-analytics.html">Web Measurement and Analytics</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_41/site-monitoring-testing.html">Site Monitoring &amp; Testing</category><category domain="http://www.e-consultancy.com/news-blog/tag_1/google.html">Google</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><category domain="http://www.e-consultancy.com/news-blog/phrase_brian-clifton_1/brian-clifton.html">Brian Clifton</category><category domain="http://www.e-consultancy.com/news-blog/phrase_google-analytics_1/google-analytics.html">Google Analytics</category><title>Q&amp;A: Brian Clifton on Google and web analytics</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Brian Clifton is a search and web analytics expert. From 2005, Brian was Google's Head of Web Analytics for Europe, Middle East and Africa. </b>
</p><p>
	<b>He recently left Google to become Senior Strategist for Omega Digital Media. We caught up with Brian to ask him about his experiences at Google, his views on web analytics and his <a href="http://www.advanced-web-metrics.com/blog/about-the-book/" target="_self">new book</a>.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365584/q-a-brian-clifton-on-google-and-web-analytics.html</link><comments>http://www.e-consultancy.com/news-blog/365584/q-a-brian-clifton-on-google-and-web-analytics.html#comments</comments><pubDate>Mon, 12 May 2008 11:43:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365584/q-a-brian-clifton-on-google-and-web-analytics.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_9/web-design.html">Web Design</category><category domain="http://www.e-consultancy.com/news-blog/tag_21/online-travel.html">Online Travel</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_46/search.html">Search</category><category domain="http://www.e-consultancy.com/news-blog/phrase_thomas-cook_1/thomas-cook.html">Thomas Cook</category><title>Ten things Thomas Cook can do better online</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Booking and researching holidays and flights online has become more and more popular over the last few years. In 2007, the <a href="http://www.travolution.co.uk/Articles/2008/02/22/1300/Huge+increase+in+European+online+sales.html" target="_self">online travel market in the UK was worth</a></b>
	<a href="javascript:void(0);/*1210322065328*/" target="_self">
		<b>£11.2 bn.</b>
	</a>
</p><p>Booking a holiday online can be a complicated process, so it's important to make it as easy to use and understand for customers. Many travel websites are frustrating to use, so how does <i><a href="http://www.thomascook.com" target="_self">Thomas Cook</a></i> fare? It's pretty good, but we have nevertheless suggested a few improvements after the jump...  <br/></p>]]></description><link>http://www.e-consultancy.com/news-blog/365588/ten-things-thomas-cook-can-do-better-online.html</link><comments>http://www.e-consultancy.com/news-blog/365588/ten-things-thomas-cook-can-do-better-online.html#comments</comments><pubDate>Fri, 9 May 2008 12:40:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365588/ten-things-thomas-cook-can-do-better-online.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_63/legal.html">Legal</category><category domain="http://www.e-consultancy.com/news-blog/phrase_online-fraud_1/online-fraud.html">online fraud</category><title>Q&amp;A: Dominic Yacoubian of 247electrical on online fraud</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Here, we ask Dominic Yacoubian, MD of </b>
	<a href="http://www.247electrical.co.uk/epages/twentyfourseven.filereader?48182af50315fccc273f0a020f010594+EN/catalogs/home" target="_self">
		<b>247electrical</b>
	</a>
	<b>, about the continuing problem of online fraud, how his company is affected by it and what he feels needs to be done to better combat the problem.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365534/q-a-dominic-yacoubian-of-247electrical-on-online-fraud.html</link><comments>http://www.e-consultancy.com/news-blog/365534/q-a-dominic-yacoubian-of-247electrical-on-online-fraud.html#comments</comments><pubDate>Fri, 9 May 2008 07:30:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365534/q-a-dominic-yacoubian-of-247electrical-on-online-fraud.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_30/search-engine-marketing.html">Search Engine Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_1/google.html">Google</category><title>Retailers not taking advantage of trademark bidding</title><author>Patrick Altoft &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>This week has seen the introduction of new rules allowing Google Adwords customers to bid on other peoples trademarks but is anybody doing it?</b>
</p><p>Initially on Tuesday (the day <a href="http://www.e-consultancy.com/news-blog/365380/will-google-s-adwords-trademark-policy-cause-a-storm-in-the-uk.html" target="_self">the policy change</a> was enforced) we saw a large number of adverts for brand name terms but these ads are no longer showing.</p>]]></description><link>http://www.e-consultancy.com/news-blog/365587/retailers-not-taking-advantage-of-trademark-bidding.html</link><comments>http://www.e-consultancy.com/news-blog/365587/retailers-not-taking-advantage-of-trademark-bidding.html#comments</comments><pubDate>Thu, 8 May 2008 10:46:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365587/retailers-not-taking-advantage-of-trademark-bidding.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_8/content-management.html">Content Management</category><category domain="http://www.e-consultancy.com/news-blog/topic_20/web-project-management.html">Web Project Management</category><category domain="http://www.e-consultancy.com/news-blog/topic_30/search-engine-marketing.html">Search Engine Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_41/site-monitoring-testing.html">Site Monitoring &amp; Testing</category><category domain="http://www.e-consultancy.com/news-blog/phrase_seo_1/seo.html">seo</category><category domain="http://www.e-consultancy.com/news-blog/phrase_webdesign_1/webdesign.html">webdesign</category><category domain="http://www.e-consultancy.com/news-blog/phrase_web-design_1/web-design.html">web design</category><title>Upgrading a website? Four key SEO tips for web design firms</title><author>Max Worton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>As many web design firms take on the remit of upgrading a client’s website, it is important to <i>integrate best practice SEO techniques into the web design process</i>.</b>
</p><p>This will ensure that your client both maintains and benefits from the free rankings available in the organic listings of the major search engines.<b></b></p>]]></description><link>http://www.e-consultancy.com/news-blog/365572/upgrading-a-website-four-key-seo-tips-for-web-design-firms.html</link><comments>http://www.e-consultancy.com/news-blog/365572/upgrading-a-website-four-key-seo-tips-for-web-design-firms.html#comments</comments><pubDate>Wed, 7 May 2008 14:25:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365572/upgrading-a-website-four-key-seo-tips-for-web-design-firms.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_35/communities.html">Communities</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_34/ebay.html">eBay</category><category domain="http://www.e-consultancy.com/news-blog/tag_63/legal.html">Legal</category><title>eBay vs Craigslist: double Web 2.0 standards?</title><author>Drama 2.0 &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Craigslist is more than just a popular online classifieds service. The bare-bones site created by Craig Newmark represents, to some, the epitome of the <i>New Internet.</i></b>
</p><p>It is fueled by a dedicated community and Craig has eschewed the temptation to fully exploit its commercial potential for his personal gain, even going so far as to <a href="http://www.prblognews.com/2007/06/01/death-is-my-exit-strategy-says-craig-newmark/" target="_self">state</a> "<i>my exit strategy is death</i>".<b></b></p>]]></description><link>http://www.e-consultancy.com/news-blog/365557/ebay-vs-craigslist-double-web-2-0-standards.html</link><comments>http://www.e-consultancy.com/news-blog/365557/ebay-vs-craigslist-double-web-2-0-standards.html#comments</comments><pubDate>Wed, 7 May 2008 12:17:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365557/ebay-vs-craigslist-double-web-2-0-standards.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_34/accessibility.html">Accessibility</category><category domain="http://www.e-consultancy.com/news-blog/tag_9/web-design.html">Web Design</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_46/search.html">Search</category><category domain="http://www.e-consultancy.com/news-blog/tag_64/design.html">Design</category><category domain="http://www.e-consultancy.com/news-blog/phrase_next_1/next.html">Next</category><title>10 things Next.co.uk can do better online</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>No matter how successful an e-commerce site is, there are often ways in which a site can be improved to maintain its appeal to customers and maximise conversions.</b>
</p><p>We have looked at <a href="http://www.e-consultancy.com/news-blog/365290/10-things-m-s-can-do-better-online.html" target="_self">M&amp;S</a>, <a href="http://www.e-consultancy.com/news-blog/365198/ten-things-amazon-can-do-better-online.html" target="_self">Amazon</a> and <a href="http://www.e-consultancy.com/news-blog/365252/10-things-tesco-can-do-better-online.html" target="_self">Tesco</a> already, now we take a look at Next to see what improvements could be made to their website... </p>]]></description><link>http://www.e-consultancy.com/news-blog/365378/10-things-next-co-uk-can-do-better-online.html</link><comments>http://www.e-consultancy.com/news-blog/365378/10-things-next-co-uk-can-do-better-online.html#comments</comments><pubDate>Fri, 2 May 2008 10:03:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365378/10-things-next-co-uk-can-do-better-online.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_8/social-shopping.html">Social Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_38/startups.html">Startups</category><category domain="http://www.e-consultancy.com/news-blog/tag_46/search.html">Search</category><category domain="http://www.e-consultancy.com/news-blog/phrase_snooth_1/snooth.html">Snooth</category><title>Site review: Snooth</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Snooth is wine review site that previously covered only the US, but recently launched worldwide and now displays information from sellers in 40 countries.</b>
</p><p align="center">
	<img src="http://farm3.static.flickr.com/2362/2455758467_e907c23cdb_o.jpg" border="0" alt="Snooth">
	</img>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365548/site-review-snooth.html</link><comments>http://www.e-consultancy.com/news-blog/365548/site-review-snooth.html#comments</comments><pubDate>Fri, 2 May 2008 07:30:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365548/site-review-snooth.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_9/web-design.html">Web Design</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_64/design.html">Design</category><category domain="http://www.e-consultancy.com/news-blog/phrase_out-of-stock_1/out-of-stock.html">out of stock</category><title>How NOT to handle out of stock items</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>There are a number of ways for etailers to handle the problem of unavailable items, from not displaying the products at all, or offering customers alternatives.</b>
</p><p>In last year's <a href="http://www.e-consultancy.com/publications/online-retail-checkout-2007/" target="_self">Online Retail 2007: Checkout Special</a> report, we advised that customers should not be allowed to begin to purchase items that are out of stock, as this can frustate customers. </p>]]></description><link>http://www.e-consultancy.com/news-blog/365512/how-not-to-handle-out-of-stock-items.html</link><comments>http://www.e-consultancy.com/news-blog/365512/how-not-to-handle-out-of-stock-items.html#comments</comments><pubDate>Thu, 1 May 2008 14:42:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365512/how-not-to-handle-out-of-stock-items.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_41/site-monitoring-testing.html">Site Monitoring &amp; Testing</category><category domain="http://www.e-consultancy.com/news-blog/tag_9/web-design.html">Web Design</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_46/search.html">Search</category><category domain="http://www.e-consultancy.com/news-blog/phrase_feature-filtering_1/feature-filtering.html">feature filtering</category><title>Site comparison: Comet v PC World</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>I've been looking for a new laptop lately and have been doing my research online at a number of sites. </b>
</p><p>Two of the best known are PC World and Comet, so how do they measure up?</p>]]></description><link>http://www.e-consultancy.com/news-blog/365524/site-comparison-comet-v-pc-world.html</link><comments>http://www.e-consultancy.com/news-blog/365524/site-comparison-comet-v-pc-world.html#comments</comments><pubDate>Wed, 30 Apr 2008 08:43:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365524/site-comparison-comet-v-pc-world.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_13/web-measurement-and-analytics.html">Web Measurement and Analytics</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/phrase_ge-money_1/ge-money.html">GE Money</category><title>Q&amp;A: GE Money’s John Wyllie on Web Analytics</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>John Wyllie is the global web analytics manager at <a href="http://www.gemoney.co.uk/en" target="_self">GE Money</a> – a role in which he advises and directs the analytics activities of the company’s numerous international businesses.</b>
</p><p>We asked him a few questions about how analytics can best be managed within organisations, and how the financial services industry stacks up against other sectors.</p>]]></description><link>http://www.e-consultancy.com/news-blog/365525/q-a-ge-money-s-john-wyllie-on-web-analytics.html</link><comments>http://www.e-consultancy.com/news-blog/365525/q-a-ge-money-s-john-wyllie-on-web-analytics.html#comments</comments><pubDate>Tue, 29 Apr 2008 10:14:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365525/q-a-ge-money-s-john-wyllie-on-web-analytics.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_10/e--mail-marketing.html">E-mail Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_13/web-measurement-and-analytics.html">Web Measurement and Analytics</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/phrase_email_1/email.html">Email</category><title>Beyond opens and clicks: why it’s time for new email metrics</title><author>Dela Quist &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Dela Quist explains how new ways of measuring email performance can boost ROI and give you a new perspective on your email strategy. Find out how customer-based metrics could transform your campaigns.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365518/beyond-opens-and-clicks-why-it-s-time-for-new-email-metrics.html</link><comments>http://www.e-consultancy.com/news-blog/365518/beyond-opens-and-clicks-why-it-s-time-for-new-email-metrics.html#comments</comments><pubDate>Mon, 28 Apr 2008 07:30:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365518/beyond-opens-and-clicks-why-it-s-time-for-new-email-metrics.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_34/accessibility.html">Accessibility</category><category domain="http://www.e-consultancy.com/news-blog/tag_6/social-media.html">Social Media</category><category domain="http://www.e-consultancy.com/news-blog/tag_11/consumer-goods.html">Consumer Goods</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_61/rich-media.html">Rich Media</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><category domain="http://www.e-consultancy.com/news-blog/phrase_personalisation_1/personalisation.html">personalisation</category><category domain="http://www.e-consultancy.com/news-blog/phrase_nike_1/nike.html">Nike</category><category domain="http://www.e-consultancy.com/news-blog/phrase_chris-shimojima_1/chris-shimojima.html">Chris Shimojima</category><title>Q&amp;A: Nike's digital boss Chris Shimojima</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Chris Shimojima was brought in to steer the online business of Nike in 2006 – a position in which he oversees the direct-to-consumer digital sales of Nike and its sister brands, such as Converse and Hurley.</b>
</p><p>He recently spoke at <a href="http://www.channeladvisor.com/catalyst" target="_self">ChannelAdvisor’s Catalyst event</a> about how the company was generating business online through its Nike+ community and Nike iD, its system that allows shoppers to create customised trainers online and in store.</p><p>After his speech, we asked Chris a few questions about <a href="http://www.nikebiz.com/media/pr/2006/10/24_ecommerce.html" target="_self">Nike’s e-commerce strategy</a>, internal structure and future social media plans. And why its website is <a href="http://www.e-consultancy.com/news-blog/365366/nike-to-kick-the-flash-habit.html" target="_self">100% Flash</a>.</p><p align="center">
	<a href="www.nike.com" target="_blank">
		<img src="http://farm4.static.flickr.com/3117/2391516109_031463b326_o.jpg" border="0" alt="Nike iD site">
		</img>
	</a>
</p><p> </p>]]></description><link>http://www.e-consultancy.com/news-blog/365383/q-a-nike-s-digital-boss-chris-shimojima.html</link><comments>http://www.e-consultancy.com/news-blog/365383/q-a-nike-s-digital-boss-chris-shimojima.html#comments</comments><pubDate>Tue, 22 Apr 2008 09:06:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365383/q-a-nike-s-digital-boss-chris-shimojima.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_34/ebay.html">eBay</category><category domain="http://www.e-consultancy.com/news-blog/phrase_schuh_1/schuh.html">schuh</category><category domain="http://www.e-consultancy.com/news-blog/phrase_multi--channel_1/multi--channel.html">multi-channel</category><title>eBay – a channel to drive sales offline?</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<a href="http://www.e-consultancy.com/news-blog/362818/jessops-launches-reserve-and-collect-service.html" target="_self">
		<b>Reserve and collect</b>
	</a>
	<b>services are all the rage at the moment as retailers integrate their online and offline businesses. But few – if any – have developed an equivalent offering for marketplaces like eBay and Amazon.</b>
</p><p>One company that is looking to do so, however, is footwear chain <a href="http://www.schuhstore.co.uk/home_normal.asp" target="_self">Schuh</a>; one of the most prolific sellers on eBay UK. </p>]]></description><link>http://www.e-consultancy.com/news-blog/365479/ebay-a-channel-to-drive-sales-offline.html</link><comments>http://www.e-consultancy.com/news-blog/365479/ebay-a-channel-to-drive-sales-offline.html#comments</comments><pubDate>Mon, 21 Apr 2008 14:56:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365479/ebay-a-channel-to-drive-sales-offline.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_1/general-other.html">General / Other</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_6/social-media.html">Social Media</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_35/amazon.html">Amazon</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/phrase_online-fashion_1/online-fashion.html">online fashion</category><title>Five tips for online fashion stores</title><author>Guest Author &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>
		<i>Leon Bailey Green</i> gives fashion retailers five tips to think about for increasing revenue and sales.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365475/five-tips-for-online-fashion-stores.html</link><comments>http://www.e-consultancy.com/news-blog/365475/five-tips-for-online-fashion-stores.html#comments</comments><pubDate>Mon, 21 Apr 2008 09:00:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365475/five-tips-for-online-fashion-stores.html</guid></item></channel></rss>