<?xml version="1.0" encoding="ISO-8859-1" ?>
<rss version="2.0"><channel><title>E-consultancy - Online Surveys &amp;amp; Research - News and Blog</title><link>http://www.e-consultancy.com/news-blog/topic-31/online-surveys-research.xml</link><description>E-consultancy: Online Surveys &amp;amp; Research - News and Blog</description><language>en-UK</language><copyright>Copyright 2008 E-consultancy.com</copyright><generator>E-consultancy.com</generator><image><url>http://www.e-consultancy.com/images/feed-thumbnail.jpg</url><title>E-consultancy Internet Marketing News</title><link>http://www.e-consultancy.com/</link></image><item><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_33/affiliate-marketing.html">Affiliate Marketing</category><title>Affiliate managers speak out, need tools!</title><author>Jeff Molander &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>A majority of affiliate managers need to feel more recognized, and given more power, by their bosses.</b>  </p><p>Eighty percent of you say bosses need a better understanding of (appreciation for) performance-based web marketing's raw power!  And 90% need better tools to do their job...</p>]]></description><link>http://www.e-consultancy.com/news-blog/366030/affiliate-managers-speak-out-need-tools.html</link><comments>http://www.e-consultancy.com/news-blog/366030/affiliate-managers-speak-out-need-tools.html#comments</comments><pubDate>Wed, 23 Jul 2008 10:00:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/366030/affiliate-managers-speak-out-need-tools.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_12/online-advertising.html">Online Advertising</category><category domain="http://www.e-consultancy.com/news-blog/topic_30/search-engine-marketing.html">Search Engine Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_1/google.html">Google</category><category domain="http://www.e-consultancy.com/news-blog/tag_2/yahoo.html">Yahoo</category><category domain="http://www.e-consultancy.com/news-blog/tag_3/microsoft.html">Microsoft</category><category domain="http://www.e-consultancy.com/news-blog/tag_41/research.html">Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_44/video.html">Video</category><category domain="http://www.e-consultancy.com/news-blog/tag_46/search.html">Search</category><category domain="http://www.e-consultancy.com/news-blog/tag_47/big-media.html">Big Media</category><category domain="http://www.e-consultancy.com/news-blog/tag_54/tv.html">TV</category><category domain="http://www.e-consultancy.com/news-blog/tag_63/legal.html">Legal</category><category domain="http://www.e-consultancy.com/news-blog/phrase_viacom_1/viacom.html">Viacom</category><category domain="http://www.e-consultancy.com/news-blog/phrase_youtube_1/youtube.html">YouTube</category><title>The Web Week in Review</title><author>Drama 2.0 &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Drama 2.0's The Web Week in the Review focuses in on big companies (and big money) this week.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365998/the-web-week-in-review.html</link><comments>http://www.e-consultancy.com/news-blog/365998/the-web-week-in-review.html#comments</comments><pubDate>Fri, 18 Jul 2008 08:06:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365998/the-web-week-in-review.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_12/online-advertising.html">Online Advertising</category><category domain="http://www.e-consultancy.com/news-blog/topic_30/search-engine-marketing.html">Search Engine Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_41/research.html">Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_63/legal.html">Legal</category><category domain="http://www.e-consultancy.com/news-blog/phrase_behavioral-targeting_1/behavioral-targeting.html">behavioral targeting</category><category domain="http://www.e-consultancy.com/news-blog/phrase_privacy_1/privacy.html">privacy</category><title>Is the power of behavioral targeting a myth?</title><author>Drama 2.0 &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>In <a href="http://www.e-consultancy.com/news-blog/365921/youtube-users-learn-the-hard-way-that-online-privacy-doesn-t-exist.html" target="_self">my post</a> on Monday, I discussed the privacy concerns that have been raised in the wake of a court order, requiring Google to provide Viacom with 12TB of data that includes information on the viewing habits of individual YouTube users.</b>
</p><p>The YouTube case ties in with a broad subject that industry, privacy advocates and lawmakers have been grappling with.</p><p>That is, <i>what privacy rights should consumers have in an age, when the technologies designed to track their online activities and to target them with advertising keep getting more invasive and advanced?</i></p>]]></description><link>http://www.e-consultancy.com/news-blog/365923/is-the-power-of-behavioral-targeting-a-myth.html</link><comments>http://www.e-consultancy.com/news-blog/365923/is-the-power-of-behavioral-targeting-a-myth.html#comments</comments><pubDate>Wed, 9 Jul 2008 08:00:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365923/is-the-power-of-behavioral-targeting-a-myth.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/phrase_long-tail-theory_1/long-tail-theory.html">long tail theory</category><category domain="http://www.e-consultancy.com/news-blog/phrase_chris-anderson_1/chris-anderson.html">chris anderson</category><title>Introducing the new Long Tail - now longer and flatter</title><author>Drama 2.0 &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Chris Anderson's 2006 book, </b>
	<b>
		<i>"The Long Tail: Why the Future of Business Is Selling Less of More</i>
	</b>
	<b>," didn't take long to go from the "<i>tail</i>" to the "<i>head.</i>"</b>
</p><p>The popularity of Anderson's book is due to the fact that its thesis is both simple and powerful. </p><p>In a world where consumers have more choice than ever before and through the internet, the limitations of shelf-space have largely been reduced, businesses will be driven more by the sale of a smaller number of more products than they will be by the sale of a larger number of fewer "<i>hit</i>" products.</p>]]></description><link>http://www.e-consultancy.com/news-blog/365922/introducing-the-new-long-tail--now-longer-and-flatter.html</link><comments>http://www.e-consultancy.com/news-blog/365922/introducing-the-new-long-tail--now-longer-and-flatter.html#comments</comments><pubDate>Tue, 8 Jul 2008 08:00:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365922/introducing-the-new-long-tail--now-longer-and-flatter.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_1/google.html">Google</category><category domain="http://www.e-consultancy.com/news-blog/tag_2/yahoo.html">Yahoo</category><category domain="http://www.e-consultancy.com/news-blog/tag_3/microsoft.html">Microsoft</category><category domain="http://www.e-consultancy.com/news-blog/tag_7/social-networking.html">Social Networking</category><category domain="http://www.e-consultancy.com/news-blog/tag_37/murdoch.html">Murdoch</category><category domain="http://www.e-consultancy.com/news-blog/tag_41/research.html">Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_42/gossip.html">Gossip</category><category domain="http://www.e-consultancy.com/news-blog/tag_44/video.html">Video</category><category domain="http://www.e-consultancy.com/news-blog/tag_46/search.html">Search</category><category domain="http://www.e-consultancy.com/news-blog/tag_47/big-media.html">Big Media</category><category domain="http://www.e-consultancy.com/news-blog/tag_55/broadband.html">Broadband</category><category domain="http://www.e-consultancy.com/news-blog/tag_63/legal.html">Legal</category><title>The Web Week in Review</title><author>Drama 2.0 &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>From a court ruling in the Viacom/YouTube lawsuit to reports that Microsoft is still eyeing Yahoo, Drama 2.0 found no shortage of drama in the news to attract his interest this week.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365910/the-web-week-in-review.html</link><comments>http://www.e-consultancy.com/news-blog/365910/the-web-week-in-review.html#comments</comments><pubDate>Fri, 4 Jul 2008 08:00:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365910/the-web-week-in-review.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_41/research.html">Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><title>Survey: online retailers bullish despite economic woes</title><author>Drama 2.0 &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Consumers may be <a href="http://www.guardian.co.uk/money/2008/jun/30/consumeraffairs.creditcrunch" target="_self">feeling less-than-confident</a> due to worsening economic conditions, but online retailers still have swagger in their step.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365897/survey-online-retailers-bullish-despite-economic-woes.html</link><comments>http://www.e-consultancy.com/news-blog/365897/survey-online-retailers-bullish-despite-economic-woes.html#comments</comments><pubDate>Wed, 2 Jul 2008 08:15:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365897/survey-online-retailers-bullish-despite-economic-woes.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_41/research.html">Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><title>Best Buy reaches out to Hispanics online</title><author>Drama 2.0 &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>The purchasing power of Hispanic consumers in the United States is significant - more than $700bn annually. Some </b>
	<a href="http://www.researchandmarkets.com/reports/c87257" target="_self">
		<b>anticipate</b>
	</a>
	<b> that this number will grow to well over $1trn by 2012.</b>
</p><p>As would be expected given these numbers, reaching out to Hispanic consumers is fast becoming seen as a necessity for many offline businesses.</p><p>But Hispanics also represent the fastest growing group in the United States when it comes to internet usage, meaning that reaching out to them online may become increasingly important for online retailers.</p>]]></description><link>http://www.e-consultancy.com/news-blog/365803/best-buy-reaches-out-to-hispanics-online.html</link><comments>http://www.e-consultancy.com/news-blog/365803/best-buy-reaches-out-to-hispanics-online.html#comments</comments><pubDate>Mon, 16 Jun 2008 08:15:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365803/best-buy-reaches-out-to-hispanics-online.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_10/e--mail-marketing.html">E-mail Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_59/software.html">Software</category><title>Firms failing to send welcome emails</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Another survey reveals that many companies are failing to follow email best practice, with 60% of firms missing a trick by not sending welcome messages to subscribers. <br/><br/></b>According to a <a href="http://www.returnpath.net/blog/2008/06/research-study-creating-great.php#more" target="_self">new study</a> by ReturnPath, 30% of these companies compounded the problem by failing to make contact with customers for more than a month after they signed up.</p>]]></description><link>http://www.e-consultancy.com/news-blog/365745/firms-failing-to-send-welcome-emails.html</link><comments>http://www.e-consultancy.com/news-blog/365745/firms-failing-to-send-welcome-emails.html#comments</comments><pubDate>Thu, 5 Jun 2008 14:14:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365745/firms-failing-to-send-welcome-emails.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_12/online-advertising.html">Online Advertising</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><title>Battle of the research firms: eMarketer vs. Forrester</title><author>Drama 2.0 &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>In </b>
	<a href="http://www.e-consultancy.com/news-blog/365412/should-you-trust-research-firms.html" target="_self">my recent post</a>
	<b> about the credibility of research firms, I noted that predictions and projections often differ greatly from firm to firm.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365687/battle-of-the-research-firms-emarketer-vs-forrester.html</link><comments>http://www.e-consultancy.com/news-blog/365687/battle-of-the-research-firms-emarketer-vs-forrester.html#comments</comments><pubDate>Tue, 27 May 2008 07:19:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365687/battle-of-the-research-firms-emarketer-vs-forrester.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_40/business-to-business.html">Business to Business</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_41/research.html">Research</category><category domain="http://www.e-consultancy.com/news-blog/phrase_customer-data-integration_1/customer-data-integration.html">customer data integration</category><category domain="http://www.e-consultancy.com/news-blog/phrase_customer-experience_1/customer-experience.html">customer experience</category><category domain="http://www.e-consultancy.com/news-blog/phrase_marketing_1/marketing.html">marketing</category><title>Seurat’s lesson for marketers</title><author>David Jackson &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>It seems that many marketers still struggle to build a rich picture of their customers.</b> </p><p>They could do worse than study the works of Georges Seurat, the famous French impressionist painter of the 19th century, whose techniques have interesting lessons for today’s 21st century marketers.  </p>]]></description><link>http://www.e-consultancy.com/news-blog/365644/seurat-s-lesson-for-marketers.html</link><comments>http://www.e-consultancy.com/news-blog/365644/seurat-s-lesson-for-marketers.html#comments</comments><pubDate>Tue, 20 May 2008 08:30:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365644/seurat-s-lesson-for-marketers.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_36/online-customer-service.html">Online Customer Service</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/phrase_customer-experience_1/customer-experience.html">customer experience</category><category domain="http://www.e-consultancy.com/news-blog/phrase_customer-satisfaction_1/customer-satisfaction.html">customer satisfaction</category><category domain="http://www.e-consultancy.com/news-blog/phrase_on--line-experience_1/on--line-experience.html">on-line experience</category><title>Do standards equal service?</title><author>David Jackson &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>The <a href="http://www.bsi-global.com" target="_self">British Standards Institute</a> (BSI) has just launched a standard addressing customer satisfaction, quoting research it commissioned to support the launch suggesting that the great British public is less than happy with much of the service they receive.</b> </p><p>But will a new standard help?</p>]]></description><link>http://www.e-consultancy.com/news-blog/365642/do-standards-equal-service.html</link><comments>http://www.e-consultancy.com/news-blog/365642/do-standards-equal-service.html#comments</comments><pubDate>Mon, 19 May 2008 08:00:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365642/do-standards-equal-service.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_38/startups.html">Startups</category><category domain="http://www.e-consultancy.com/news-blog/tag_39/entrepreneur.html">Entrepreneur</category><category domain="http://www.e-consultancy.com/news-blog/tag_42/gossip.html">Gossip</category><category domain="http://www.e-consultancy.com/news-blog/tag_66/venture-capital.html">venture capital</category><title>Move over Dow Jones, Henry Blodget introduces the SAI25</title><author>Drama 2.0 &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>You have to hand it to <a href="http://www.forbes.com/2003/01/06/cx_da_0106topnews.html" target="_self">Henry Blodget</a>. The infamous securities analyst who arguably promulgated more hype in Bubble 1.0 than anybody else on Wall Street seems to have a knack for bubbles.</b>
</p><p>His blog, Silicon Alley Insider, or SAI, is an increasingly influential force in the tech blogosphere and has given Blodget the ability to establish a front row seat for Bubble 2.0.</p>]]></description><link>http://www.e-consultancy.com/news-blog/365541/move-over-dow-jones-henry-blodget-introduces-the-sai25.html</link><comments>http://www.e-consultancy.com/news-blog/365541/move-over-dow-jones-henry-blodget-introduces-the-sai25.html#comments</comments><pubDate>Wed, 30 Apr 2008 08:52:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365541/move-over-dow-jones-henry-blodget-introduces-the-sai25.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_10/e--mail-marketing.html">E-mail Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_13/web-measurement-and-analytics.html">Web Measurement and Analytics</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/phrase_email_1/email.html">Email</category><title>Beyond opens and clicks: why it’s time for new email metrics</title><author>Dela Quist &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Dela Quist explains how new ways of measuring email performance can boost ROI and give you a new perspective on your email strategy. Find out how customer-based metrics could transform your campaigns.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365518/beyond-opens-and-clicks-why-it-s-time-for-new-email-metrics.html</link><comments>http://www.e-consultancy.com/news-blog/365518/beyond-opens-and-clicks-why-it-s-time-for-new-email-metrics.html#comments</comments><pubDate>Mon, 28 Apr 2008 07:30:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365518/beyond-opens-and-clicks-why-it-s-time-for-new-email-metrics.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_12/online-advertising.html">Online Advertising</category><category domain="http://www.e-consultancy.com/news-blog/topic_13/web-measurement-and-analytics.html">Web Measurement and Analytics</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_1/google.html">Google</category><category domain="http://www.e-consultancy.com/news-blog/tag_2/yahoo.html">Yahoo</category><category domain="http://www.e-consultancy.com/news-blog/tag_3/microsoft.html">Microsoft</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_7/social-networking.html">Social Networking</category><category domain="http://www.e-consultancy.com/news-blog/tag_21/online-travel.html">Online Travel</category><category domain="http://www.e-consultancy.com/news-blog/tag_38/startups.html">Startups</category><category domain="http://www.e-consultancy.com/news-blog/tag_41/research.html">Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_43/blogs-and-blogging.html">Blogs and Blogging</category><category domain="http://www.e-consultancy.com/news-blog/tag_44/video.html">Video</category><category domain="http://www.e-consultancy.com/news-blog/tag_62/music.html">Music</category><category domain="http://www.e-consultancy.com/news-blog/tag_66/venture-capital.html">venture capital</category><title>The Web Week in Review</title><author>Drama 2.0 &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>This week's The Web Week in Review is a hodgepodge of news.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365464/the-web-week-in-review.html</link><comments>http://www.e-consultancy.com/news-blog/365464/the-web-week-in-review.html#comments</comments><pubDate>Fri, 18 Apr 2008 08:24:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365464/the-web-week-in-review.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><title>Should you trust research firms?</title><author>Drama 2.0 &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Research firm Yankee Group <a href="http://www.computerworld.com.au/index.php/id;550324667;fp;16;fpid;1" target="_self">has removed</a> a report on the virtualization market "<i>after several inaccuracies were reported</i>".</b>
</p><p>VMware, a virtualization vendor, pointed out the inaccuracies in the report "<i>which seemed to favor its competitor Microsoft.</i>"</p>]]></description><link>http://www.e-consultancy.com/news-blog/365412/should-you-trust-research-firms.html</link><comments>http://www.e-consultancy.com/news-blog/365412/should-you-trust-research-firms.html#comments</comments><pubDate>Wed, 9 Apr 2008 09:50:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365412/should-you-trust-research-firms.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_1/general-other.html">General / Other</category><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_9/web-design.html">Web Design</category><category domain="http://www.e-consultancy.com/news-blog/tag_43/blogs-and-blogging.html">Blogs and Blogging</category><category domain="http://www.e-consultancy.com/news-blog/tag_64/design.html">Design</category><category domain="http://www.e-consultancy.com/news-blog/phrase_corporate-websites_1/corporate-websites.html">corporate websites</category><category domain="http://www.e-consultancy.com/news-blog/phrase_bowen-craggs_1/bowen-craggs.html">Bowen Craggs</category><title>Siemens ranked as top corporate website</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>German firm Siemens has the best corporate website, while eight of the top ten websites are those of European firms, according to a study of 75 top company sites.</b>
</p><p>The <a href="http://www.bowencraggs.com/ftindex" target="_self">FT Bowen Craggs Index</a> looked at the effectiveness of corporate websites, and finds that more of these firms are now taking their web presence more seriously. </p>]]></description><link>http://www.e-consultancy.com/news-blog/365372/siemens-ranked-as-top-corporate-website.html</link><comments>http://www.e-consultancy.com/news-blog/365372/siemens-ranked-as-top-corporate-website.html#comments</comments><pubDate>Thu, 3 Apr 2008 14:14:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365372/siemens-ranked-as-top-corporate-website.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_42/shopping-comparison.html">Shopping Comparison</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_10/vertical-search.html">Vertical Search</category><category domain="http://www.e-consultancy.com/news-blog/tag_21/online-travel.html">Online Travel</category><category domain="http://www.e-consultancy.com/news-blog/tag_46/search.html">Search</category><category domain="http://www.e-consultancy.com/news-blog/tag_64/design.html">Design</category><title>Travel websites need to improve usability - study</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>There is plenty of room for improving the user experience of some of the UK's top travel websites, according to a new usability study.</b>
</p><p>Webcredible's <a href="http://www.webcredible.co.uk/user-friendly-resources/white-papers/travel-usability.shtml" target="_self">Flights Online study </a>looked at the flight search and booking process on 20 travel agent and airline websites. </p><p>The highest scoring website was Opodo with 67%, while Monarch came off worst on 38%. On average, travel agent websites were more usable than the airlines' sites. </p>]]></description><link>http://www.e-consultancy.com/news-blog/365351/travel-websites-need-to-improve-usability--study.html</link><comments>http://www.e-consultancy.com/news-blog/365351/travel-websites-need-to-improve-usability--study.html#comments</comments><pubDate>Wed, 2 Apr 2008 09:55:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365351/travel-websites-need-to-improve-usability--study.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_12/online-advertising.html">Online Advertising</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_19/publishing.html">Publishing</category><category domain="http://www.e-consultancy.com/news-blog/phrase_nielsen_1/nielsen.html">Nielsen</category><category domain="http://www.e-consultancy.com/news-blog/phrase_naa_1/naa.html">NAA</category><title>US online ad spend up 19% in 2007</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Overall advertising spend in the US rose by 0.6% last year, but online ad revenue continues to rise, growing by 18.9% compared with 2006.</b>
</p><p>These <a href="http://www.nielsen.com/media/2008/pr_080331b_download.pdf" target="_self">figures (PDF)</a> are from the Nielsen Company, and show that online advertising is still growing much faster than all other categories, though growth has slowed from 35% between 2005 and 2006. </p>]]></description><link>http://www.e-consultancy.com/news-blog/365350/us-online-ad-spend-up-19-in-2007.html</link><comments>http://www.e-consultancy.com/news-blog/365350/us-online-ad-spend-up-19-in-2007.html#comments</comments><pubDate>Tue, 1 Apr 2008 13:54:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365350/us-online-ad-spend-up-19-in-2007.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_13/web-measurement-and-analytics.html">Web Measurement and Analytics</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><category domain="http://www.e-consultancy.com/news-blog/phrase_content-optimisation_1/content-optimisation.html">content optimisation</category><category domain="http://www.e-consultancy.com/news-blog/phrase_user-experience_1/user-experience.html">user experience</category><category domain="http://www.e-consultancy.com/news-blog/phrase_avinash-kaushik_1/avinash-kaushik.html">avinash kaushik</category><title>Avinash Kaushik on visitor experience optimisation</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>
		<img src="http://farm4.static.flickr.com/3185/2355709088_96c03c643e_t.jpg" border="0" alt="Avinash Kaushik" align="left">
		</img> Here, we talk to web analytics expert <a href="http://www.kaushik.net/avinash" target="_self">Avinash Kaushik</a> about the future of web measurement, online surveys and 'visitor experience optimisation' - something he predicts will be a life or death thing for websites to adopt in the next couple of years.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365262/avinash-kaushik-on-visitor-experience-optimisation.html</link><comments>http://www.e-consultancy.com/news-blog/365262/avinash-kaushik-on-visitor-experience-optimisation.html#comments</comments><pubDate>Tue, 1 Apr 2008 11:37:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365262/avinash-kaushik-on-visitor-experience-optimisation.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_36/online-customer-service.html">Online Customer Service</category><category domain="http://www.e-consultancy.com/news-blog/topic_41/site-monitoring-testing.html">Site Monitoring &amp; Testing</category><category domain="http://www.e-consultancy.com/news-blog/phrase_customer-experience_1/customer-experience.html">customer experience</category><title>How to retain customers in hard times</title><author>David Jackson &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>It's doom and gloom, according to many of the economic commentators, but now is not the time to take your eye off the customer experience ball.</b>  </p><p>When things get tight, a company needs any edge it can get and retaining the customers it has is one way of minimising the impact of any downturn. Here are a few things to try to hang on to those most valuable of assets – your customers.</p>]]></description><link>http://www.e-consultancy.com/news-blog/365284/how-to-retain-customers-in-hard-times.html</link><comments>http://www.e-consultancy.com/news-blog/365284/how-to-retain-customers-in-hard-times.html#comments</comments><pubDate>Wed, 19 Mar 2008 08:30:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365284/how-to-retain-customers-in-hard-times.html</guid></item></channel></rss>