<?xml version="1.0" encoding="ISO-8859-1" ?>
<rss version="2.0"><channel><title>E-consultancy - Financial Services - Internet Marketing News and Blogs</title><link>http://www.e-consultancy.com/news-blog/tag-16/financial-services.xml</link><description>E-consultancy: Financial Services - Internet Marketing News and Blogs</description><language>en-UK</language><copyright>Copyright 2008 E-consultancy.com</copyright><generator>E-consultancy.com</generator><image><url>http://www.e-consultancy.com/images/feed-thumbnail.jpg</url><title>E-consultancy Internet Marketing News</title><link>http://www.e-consultancy.com/</link></image><item><category domain="http://www.e-consultancy.com/news-blog/topic_7/hosting-and-managed-services.html">Hosting and Managed Services</category><category domain="http://www.e-consultancy.com/news-blog/topic_12/online-advertising.html">Online Advertising</category><category domain="http://www.e-consultancy.com/news-blog/topic_30/search-engine-marketing.html">Search Engine Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_33/affiliate-marketing.html">Affiliate Marketing</category><category domain="http://www.e-consultancy.com/news-blog/tag_12/online-gaming.html">Online Gaming</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_21/online-travel.html">Online Travel</category><category domain="http://www.e-consultancy.com/news-blog/tag_38/startups.html">Startups</category><category domain="http://www.e-consultancy.com/news-blog/tag_59/software.html">Software</category><category domain="http://www.e-consultancy.com/news-blog/phrase_performance-marketing_1/performance-marketing.html">Performance Marketing</category><category domain="http://www.e-consultancy.com/news-blog/phrase_affiliate-de--duplication_1/affiliate-de--duplication.html">Affiliate De-duplication</category><category domain="http://www.e-consultancy.com/news-blog/phrase_web-analytics_1/web-analytics.html">Web Analytics</category><title>It's time to end the tagging nightmares</title><author>Paul Cook &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Never has something seemingly so simple as page tagging caused so many problems. </b>
</p><p>Poor tagging is costing companies thousands of pounds a month from wasted web analytics, duplicate affiliate commissions and marketing that isn't tracked properly. </p>]]></description><link>http://www.e-consultancy.com/news-blog/366217/it-s-time-to-end-the-tagging-nightmares.html</link><comments>http://www.e-consultancy.com/news-blog/366217/it-s-time-to-end-the-tagging-nightmares.html#comments</comments><pubDate>Fri, 29 Aug 2008 08:54:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/366217/it-s-time-to-end-the-tagging-nightmares.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_30/search-engine-marketing.html">Search Engine Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_33/affiliate-marketing.html">Affiliate Marketing</category><category domain="http://www.e-consultancy.com/news-blog/tag_3/microsoft.html">Microsoft</category><category domain="http://www.e-consultancy.com/news-blog/tag_11/consumer-goods.html">Consumer Goods</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><category domain="http://www.e-consultancy.com/news-blog/phrase_cashback_1/cashback.html">cashback</category><title>Q&amp;A: Neil Durrant of Submission Technology on cashback sites</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>With purse strings tightening across the UK, now seems an especially good time to own a cashback and reward site. </b>
</p><p>So we’ve posed a few questions to Neil Durrant of <a href="http://www.submissiontechnology.co.uk" target="_self">Submission Technology</a>,  which has been involved in cashback for five years and recently bought the cashback.co.uk domain for a <i>“substantial”</i> sum.</p><p>We ask Neil how cashback sites could improve their offering to consumers and merchants (including the challenge of tracking), and how marketers could get more out of them.</p>]]></description><link>http://www.e-consultancy.com/news-blog/366096/q-a-neil-durrant-of-submission-technology-on-cashback-sites.html</link><comments>http://www.e-consultancy.com/news-blog/366096/q-a-neil-durrant-of-submission-technology-on-cashback-sites.html#comments</comments><pubDate>Fri, 22 Aug 2008 09:30:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/366096/q-a-neil-durrant-of-submission-technology-on-cashback-sites.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_35/communities.html">Communities</category><category domain="http://www.e-consultancy.com/news-blog/topic_36/online-customer-service.html">Online Customer Service</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_57/security.html">Security</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><category domain="http://www.e-consultancy.com/news-blog/phrase_abn-amro_1/abn-amro.html">ABN Amro</category><category domain="http://www.e-consultancy.com/news-blog/phrase_popke-rein-munniksma_1/popke-rein-munniksma.html">Popke Rein Munniksma</category><title>Q&amp;A: ABN Amro's Popke Rein Munniksma on virtual worlds</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>As head of 3D experience at ABN Amro, Popke Rein Munniksma is experimenting with virtual worlds as an opportunity to promote the bank’s brand and cut the costs of internal meetings.</b>
</p><p>Here, we ask him about ABN Amro’s virtual world investments beyond the much-maligned Second Life, the challenges of gaining internal acceptance within his organisation and how he sees 3G technology being used within the firm’s existing websites.</p>]]></description><link>http://www.e-consultancy.com/news-blog/366182/q-a-abn-amro-s-popke-rein-munniksma-on-virtual-worlds.html</link><comments>http://www.e-consultancy.com/news-blog/366182/q-a-abn-amro-s-popke-rein-munniksma-on-virtual-worlds.html#comments</comments><pubDate>Tue, 19 Aug 2008 10:33:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/366182/q-a-abn-amro-s-popke-rein-munniksma-on-virtual-worlds.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_15/automotive.html">Automotive</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_19/publishing.html">Publishing</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_21/online-travel.html">Online Travel</category><category domain="http://www.e-consultancy.com/news-blog/tag_41/research.html">Research</category><category domain="http://www.e-consultancy.com/news-blog/phrase_e--commerce-team_1/e--commerce-team.html">e-commerce team</category><category domain="http://www.e-consultancy.com/news-blog/phrase_team-structure_1/team-structure.html">team structure</category><category domain="http://www.e-consultancy.com/news-blog/phrase_internet-strategy_1/internet-strategy.html">internet strategy</category><title>How do you manage your internet channel?</title><author>Chris Lake &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Our recently released <a href="http://www.e-consultancy.com/publications/managing-digital-channels-best-practice-guide/" target="_self">Managing Digital Channels</a> report has been very well received by the internet strategists who are responsible for figuring out how to best run their online operations.</b>
	<br/>
	<br/>
Published two weeks ago, and compiled by Dr Dave Chaffey, it is an update to a report called ‘<a href="http://www.e-consultancy.com/publications/managing-ecommerce-team/" target="_self">Managing an E-commerce Team</a>’, a study we first conducted in 2005. Things have moved on since then, some for better, others for worse...</p>]]></description><link>http://www.e-consultancy.com/news-blog/366150/how-do-you-manage-your-internet-channel.html</link><comments>http://www.e-consultancy.com/news-blog/366150/how-do-you-manage-your-internet-channel.html#comments</comments><pubDate>Wed, 13 Aug 2008 16:06:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/366150/how-do-you-manage-your-internet-channel.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_33/affiliate-marketing.html">Affiliate Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_42/shopping-comparison.html">Shopping Comparison</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><category domain="http://www.e-consultancy.com/news-blog/phrase_more-than_1/more-than.html">More Than</category><category domain="http://www.e-consultancy.com/news-blog/phrase_roberto-hortal-munoz_1/roberto-hortal-munoz.html">Roberto Hortal Munoz</category><category domain="http://www.e-consultancy.com/news-blog/phrase_cashback_1/cashback.html">cashback</category><title>Q&amp;A: MORE TH&gt;N's Roberto Hortal Munoz on comparison sites</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Roberto Hortal Munoz is the head of e-Business at insurance company </b>
	<a href="http://www.morethan.com" target="_self">
		<b>MORE TH&gt;N</b>
	</a>
	<b>, as well as being a very well received speaker at our recent</b>
	<a href="http://www.e-consultancy.com/fodm" target="_self">
		<b>Future of Digital Marketing</b>
	</a>
	<b>event.</b>
</p><p>Here, we ask him about his use of comparison sites amid growing concerns in the sector over their value to brands.</p><p>We also dig into the challenge of sales attribution across different channels and the company's various efforts around online communities.</p>]]></description><link>http://www.e-consultancy.com/news-blog/366073/q-a-more-th-n-s-roberto-hortal-munoz-on-comparison-sites.html</link><comments>http://www.e-consultancy.com/news-blog/366073/q-a-more-th-n-s-roberto-hortal-munoz-on-comparison-sites.html#comments</comments><pubDate>Tue, 5 Aug 2008 11:15:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/366073/q-a-more-th-n-s-roberto-hortal-munoz-on-comparison-sites.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_19/publishing.html">Publishing</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_21/online-travel.html">Online Travel</category><category domain="http://www.e-consultancy.com/news-blog/tag_41/research.html">Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><category domain="http://www.e-consultancy.com/news-blog/phrase_e--commerce-team_1/e--commerce-team.html">e-commerce team</category><category domain="http://www.e-consultancy.com/news-blog/phrase_team-structure_1/team-structure.html">team structure</category><category domain="http://www.e-consultancy.com/news-blog/phrase_internet-strategy_1/internet-strategy.html">internet strategy</category><title>Q&amp;A: Dr Dave Chaffey on Managing Digital Channels</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>This week, we ask Dr Dave Chaffey, author of the new <a href="http://www.e-consultancy.com/publications/managing-digital-channels-best-practice-guide " target="_self">E-consultancy Best Practice Guide to Managing Digital Channels</a> (published today) to run us through the results and insights arising from the report.</b>
</p><p>Dave is director of Marketing Insights and author of several <a href="http://www.marketing-insights.co.uk/books.htm" target="_self">best-selling internet marketing and e-commerce books</a>. He was recognised in 2004 by the Chartered Institute of Marketing as one of 50 marketing gurus who <i>“helped shape the future of marketing”</i>.</p><p>Dave is also author of three other practical <a href="http://www.e-consultancy.com/research/best-practice-guides.asp" target="_self">E-consultancy Best Practice Guides</a>, including those on search engine optimisation and website design.</p>]]></description><link>http://www.e-consultancy.com/news-blog/366011/q-a-dr-dave-chaffey-on-managing-digital-channels.html</link><comments>http://www.e-consultancy.com/news-blog/366011/q-a-dr-dave-chaffey-on-managing-digital-channels.html#comments</comments><pubDate>Tue, 22 Jul 2008 12:16:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/366011/q-a-dr-dave-chaffey-on-managing-digital-channels.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_1/general-other.html">General / Other</category><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_36/online-customer-service.html">Online Customer Service</category><category domain="http://www.e-consultancy.com/news-blog/topic_40/business-to-business.html">Business to Business</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_13/entertainment.html">Entertainment</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_21/online-travel.html">Online Travel</category><title>Marketers don’t care about customers</title><author>David Jackson &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>With economic slowdown in the news everyday, you could be forgiven for thinking that knowing your customer – the foundation of good marketing — is keeping marketers awake at night. </b>
</p><p>That doesn’t seem to be the case. </p>]]></description><link>http://www.e-consultancy.com/news-blog/365981/marketers-don-t-care-about-customers.html</link><comments>http://www.e-consultancy.com/news-blog/365981/marketers-don-t-care-about-customers.html#comments</comments><pubDate>Wed, 16 Jul 2008 07:33:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365981/marketers-don-t-care-about-customers.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_13/web-measurement-and-analytics.html">Web Measurement and Analytics</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_33/affiliate-marketing.html">Affiliate Marketing</category><category domain="http://www.e-consultancy.com/news-blog/tag_1/google.html">Google</category><category domain="http://www.e-consultancy.com/news-blog/tag_11/consumer-goods.html">Consumer Goods</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_21/online-travel.html">Online Travel</category><category domain="http://www.e-consultancy.com/news-blog/tag_24/google-adwords.html">Google Adwords</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><title>Should marketers use multiple affiliate networks?</title><author>Jeff Molander &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Should marketers use multiple affiliate networks? If so what are the pros, cons and pitfalls to avoid?</b>
</p><p>I sat down with the very experienced, Carolyn Tang to find out how marketers should go about making that critical decision. She didn't hesitate to give it to me straight!</p>]]></description><link>http://www.e-consultancy.com/news-blog/365957/should-marketers-use-multiple-affiliate-networks.html</link><comments>http://www.e-consultancy.com/news-blog/365957/should-marketers-use-multiple-affiliate-networks.html#comments</comments><pubDate>Fri, 11 Jul 2008 08:00:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365957/should-marketers-use-multiple-affiliate-networks.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_8/content-management.html">Content Management</category><category domain="http://www.e-consultancy.com/news-blog/topic_34/accessibility.html">Accessibility</category><category domain="http://www.e-consultancy.com/news-blog/tag_9/web-design.html">Web Design</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_59/software.html">Software</category><category domain="http://www.e-consultancy.com/news-blog/phrase_pdfs_1/pdfs.html">PDFs</category><category domain="http://www.e-consultancy.com/news-blog/phrase_american-express_1/american-express.html">American Express</category><title>Amex woes highlight common PDF accessibility problem</title><author>Chris Rourke &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Recent reported accessibility problems with American Express' web statements exemplify a common challenge for financial service websites and those reliant on PDFs.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365382/amex-woes-highlight-common-pdf-accessibility-problem.html</link><comments>http://www.e-consultancy.com/news-blog/365382/amex-woes-highlight-common-pdf-accessibility-problem.html#comments</comments><pubDate>Mon, 7 Apr 2008 07:30:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365382/amex-woes-highlight-common-pdf-accessibility-problem.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_30/search-engine-marketing.html">Search Engine Marketing</category><category domain="http://www.e-consultancy.com/news-blog/tag_1/google.html">Google</category><category domain="http://www.e-consultancy.com/news-blog/tag_2/yahoo.html">Yahoo</category><category domain="http://www.e-consultancy.com/news-blog/tag_3/microsoft.html">Microsoft</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_24/google-adwords.html">Google Adwords</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><category domain="http://www.e-consultancy.com/news-blog/phrase_efficient-frontier_1/efficient-frontier.html">efficient frontier</category><title>Efficient Frontier CEO James Beriker on Search</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>James Beriker is the president and CEO of search technology and marketing group <a href="http://www.efrontier.com" target="_self">Efficient Frontier</a>.</b>
</p><p>In a turbulent few weeks for the industry, we asked him about Google’s recent share dive, the prospective Microsoft-Yahoo merger and the agency’s plans to expand into new areas like display advertising, localised search and emerging economies.</p>]]></description><link>http://www.e-consultancy.com/news-blog/365283/efficient-frontier-ceo-james-beriker-on-search.html</link><comments>http://www.e-consultancy.com/news-blog/365283/efficient-frontier-ceo-james-beriker-on-search.html#comments</comments><pubDate>Wed, 26 Mar 2008 14:15:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365283/efficient-frontier-ceo-james-beriker-on-search.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_12/online-advertising.html">Online Advertising</category><category domain="http://www.e-consultancy.com/news-blog/topic_30/search-engine-marketing.html">Search Engine Marketing</category><category domain="http://www.e-consultancy.com/news-blog/tag_1/google.html">Google</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_21/online-travel.html">Online Travel</category><category domain="http://www.e-consultancy.com/news-blog/tag_24/google-adwords.html">Google Adwords</category><category domain="http://www.e-consultancy.com/news-blog/tag_51/mobile.html">Mobile</category><category domain="http://www.e-consultancy.com/news-blog/phrase_madwords_1/madwords.html">Madwords</category><title>Madwords: the trouble with Google Adwords on mobile</title><author>Chris Lake &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Thomson Financial believes Google will generate an astonishing $21.31 billion in mobile advertising revenues in 2009. I don’t. </b>
	<b>Moreover, I think Google is going to have a hard time migrating Adwords to mobile.</b>
</p>]]></description><link>http://www.e-consultancy.com/news-blog/365258/madwords-the-trouble-with-google-adwords-on-mobile.html</link><comments>http://www.e-consultancy.com/news-blog/365258/madwords-the-trouble-with-google-adwords-on-mobile.html#comments</comments><pubDate>Mon, 17 Mar 2008 15:16:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365258/madwords-the-trouble-with-google-adwords-on-mobile.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_1/general-other.html">General / Other</category><category domain="http://www.e-consultancy.com/news-blog/topic_3/usability-and-user-experience.html">Usability and User Experience</category><category domain="http://www.e-consultancy.com/news-blog/topic_36/online-customer-service.html">Online Customer Service</category><category domain="http://www.e-consultancy.com/news-blog/tag_9/web-design.html">Web Design</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_46/search.html">Search</category><category domain="http://www.e-consultancy.com/news-blog/tag_64/design.html">Design</category><category domain="http://www.e-consultancy.com/news-blog/phrase_northern-rock_1/northern-rock.html">Northern Rock</category><title>Northern Rock: 10 things it can do better online</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>We're all Northern Rock 'shareholders' now, thanks to its nationalisation earlier this week.</b>
</p><p>So we've done our bit and had a look at <a href="http://www.northernrock.co.uk/" target="_self">its website</a> for some suggested improvements...</p>]]></description><link>http://www.e-consultancy.com/news-blog/365090/northern-rock-10-things-it-can-do-better-online.html</link><comments>http://www.e-consultancy.com/news-blog/365090/northern-rock-10-things-it-can-do-better-online.html#comments</comments><pubDate>Wed, 20 Feb 2008 13:27:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/365090/northern-rock-10-things-it-can-do-better-online.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_11/consumer-goods.html">Consumer Goods</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_57/security.html">Security</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><category domain="http://www.e-consultancy.com/news-blog/phrase_payments_1/payments.html">payments</category><category domain="http://www.e-consultancy.com/news-blog/phrase_payoffline_1/payoffline.html">payoffline</category><title>Q&amp;A: PayOffline's Steve Berry on etail and trust</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>With 18% of internet users still thinking it's too risky to shop on the web (<i>source</i>: GetSafeOnline), it’s clear that there's a big opportunity out there if etailers can persuade these wily refuseniks that e-commerce is safe.</b>
</p><p>One thing that might help them is PayOffline - a system launched in August last year that enables consumers to shop online but pay for their goods at one of 17,000 physical locations around the UK. </p>]]></description><link>http://www.e-consultancy.com/news-blog/364846/q-a-payoffline-s-steve-berry-on-etail-and-trust.html</link><comments>http://www.e-consultancy.com/news-blog/364846/q-a-payoffline-s-steve-berry-on-etail-and-trust.html#comments</comments><pubDate>Tue, 15 Jan 2008 13:21:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/364846/q-a-payoffline-s-steve-berry-on-etail-and-trust.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_35/communities.html">Communities</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_6/social-media.html">Social Media</category><category domain="http://www.e-consultancy.com/news-blog/tag_7/social-networking.html">Social Networking</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_38/startups.html">Startups</category><category domain="http://www.e-consultancy.com/news-blog/tag_57/security.html">Security</category><title>Second Life bans virtual banks</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Second Life has announced a ban on virtual banking in the 3D online world in a bid to prevent the <i>“destabilisation”</i> of its economy.</b>
</p><p>Linden Lab, the virtual world’s creator, said it had been forced to intervene after receiving complaints about a string of dodgy in-world financial offerings that promised<i> </i>unfeasibly high interest rates for investors.</p>]]></description><link>http://www.e-consultancy.com/news-blog/364816/second-life-bans-virtual-banks.html</link><comments>http://www.e-consultancy.com/news-blog/364816/second-life-bans-virtual-banks.html#comments</comments><pubDate>Wed, 9 Jan 2008 10:22:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/364816/second-life-bans-virtual-banks.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/topic_10/e--mail-marketing.html">E-mail Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/topic_40/business-to-business.html">Business to Business</category><category domain="http://www.e-consultancy.com/news-blog/tag_7/social-networking.html">Social Networking</category><category domain="http://www.e-consultancy.com/news-blog/tag_11/consumer-goods.html">Consumer Goods</category><category domain="http://www.e-consultancy.com/news-blog/tag_13/entertainment.html">Entertainment</category><category domain="http://www.e-consultancy.com/news-blog/tag_14/property.html">Property</category><category domain="http://www.e-consultancy.com/news-blog/tag_15/automotive.html">Automotive</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_19/publishing.html">Publishing</category><category domain="http://www.e-consultancy.com/news-blog/tag_20/retail.html">Retail</category><category domain="http://www.e-consultancy.com/news-blog/tag_22/utilities-and-energy.html">Utilities and Energy</category><category domain="http://www.e-consultancy.com/news-blog/tag_41/research.html">Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_66/venture-capital.html">venture capital</category><category domain="http://www.e-consultancy.com/news-blog/phrase_e--mail-marketing_1/e--mail-marketing.html">E-mail Marketing</category><category domain="http://www.e-consultancy.com/news-blog/phrase_email_1/email.html">email</category><category domain="http://www.e-consultancy.com/news-blog/phrase_open-rates_1/open-rates.html">Open rates</category><category domain="http://www.e-consultancy.com/news-blog/phrase_strategy-and-planning_1/strategy-and-planning.html">Strategy and Planning</category><title>Email Marketing: Making Bacn not Spam</title><author>Dela Quist &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Dela Quist looks at why 40% of subscribers to an email database may not open a single message they are sent for six months or more.</b>
</p><p>He says this is not necessarily a bad thing as they are ‘unemotionally subscribed’ – they still want to receive messages from you but are not in a position to take up your offer today. </p>]]></description><link>http://www.e-consultancy.com/news-blog/364703/email-marketing-making-bacn-not-spam.html</link><comments>http://www.e-consultancy.com/news-blog/364703/email-marketing-making-bacn-not-spam.html#comments</comments><pubDate>Tue, 4 Dec 2007 13:18:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/364703/email-marketing-making-bacn-not-spam.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_1/general-other.html">General / Other</category><category domain="http://www.e-consultancy.com/news-blog/topic_35/communities.html">Communities</category><category domain="http://www.e-consultancy.com/news-blog/tag_4/web-2-0.html">Web 2.0</category><category domain="http://www.e-consultancy.com/news-blog/tag_6/social-media.html">Social Media</category><category domain="http://www.e-consultancy.com/news-blog/tag_7/social-networking.html">Social Networking</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/phrase_zopa_1/zopa.html">Zopa</category><category domain="http://www.e-consultancy.com/news-blog/phrase_social-lending_1/social-lending.html">social lending</category><category domain="http://www.e-consultancy.com/news-blog/phrase_prosper_1/prosper.html">Prosper</category><title>Zopa set for US launch</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>P2P lending site Zopa is set to launch in the US this week, where it will compete with firms like Prosper and CircleLending, recently rebranded as Virgin Money USA. </b>
</p><p>Zopa's US version will <a href="http://www.centernetworks.com/zopa-gets-us-launch-ready-social-finance-lending" target="_self">differ from its UK site</a> as investors will have their funds 'federally insured', instead of spreading their risk by loaning small amounts to multiple borrowers. </p><p>This guarantee, the firm hopes, will allow it to attract capital quickly as it is not something competing P2P sites currently offer.</p>]]></description><link>http://www.e-consultancy.com/news-blog/364691/zopa-set-for-us-launch.html</link><comments>http://www.e-consultancy.com/news-blog/364691/zopa-set-for-us-launch.html#comments</comments><pubDate>Mon, 3 Dec 2007 11:27:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/364691/zopa-set-for-us-launch.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/tag_9/web-design.html">Web Design</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/phrase_fsa_1/fsa.html">FSA</category><title>Financial sites accused of misleading customers</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Twenty five per cent of financial firms' websites present product information in an unclear or misleading way, according to a review by the Financial Services Authority (FSA).</b>
</p><p>The <a href="http://www.fsa.gov.uk/pages/Doing/Regulated/Promo/key_issues/website.shtml" target="_self">study</a> found that several sites were difficult to navigate and often failed to display key information. </p>]]></description><link>http://www.e-consultancy.com/news-blog/364670/financial-sites-accused-of-misleading-customers.html</link><comments>http://www.e-consultancy.com/news-blog/364670/financial-sites-accused-of-misleading-customers.html#comments</comments><pubDate>Wed, 28 Nov 2007 13:45:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/364670/financial-sites-accused-of-misleading-customers.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_10/e--mail-marketing.html">E-mail Marketing</category><category domain="http://www.e-consultancy.com/news-blog/topic_11/online-pr.html">Online PR</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_57/security.html">Security</category><category domain="http://www.e-consultancy.com/news-blog/phrase_phishing_1/phishing.html">phishing</category><title>Brands blamed but not blamed for phishing attacks</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Brands that are adopted by phishers to hoodwink web users can have their reputation seriously damaged, according to a new study by YouGov. </b>
</p><p>Yet web users don’t point the finger at companies when it comes to protecting consumers against such attacks.</p>]]></description><link>http://www.e-consultancy.com/news-blog/364655/brands-blamed-but-not-blamed-for-phishing-attacks.html</link><comments>http://www.e-consultancy.com/news-blog/364655/brands-blamed-but-not-blamed-for-phishing-attacks.html#comments</comments><pubDate>Mon, 26 Nov 2007 11:31:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/364655/brands-blamed-but-not-blamed-for-phishing-attacks.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_2/strategy-and-planning.html">Strategy and Planning</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_67/interviews.html">Interviews</category><category domain="http://www.e-consultancy.com/news-blog/phrase_digital-strategy-development_1/digital-strategy-development.html">digital strategy development</category><category domain="http://www.e-consultancy.com/news-blog/phrase_staff-retention_1/staff-retention.html">staff retention</category><category domain="http://www.e-consultancy.com/news-blog/phrase_skills-shortage_1/skills-shortage.html">skills shortage</category><title>Standard Life's Sharon Shaw on strategy and planning</title><author>Richard Maven &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>Developing a new digital strategy can be a daunting experience, especially considering the lack of</b>
	<b>case studies and benchmarks out there.</b>
</p><p>We spoke to Sharon Shaw, e-commerce manager at Standard Life, and Avenue A/Razorfish's Adrian Gans about their experiences of strategy creation, including budgets, KPIs, incentives and structures. </p><p align="center">
	<a href="portal.standardlife.com" target="_self">
		<img src="http://farm3.static.flickr.com/2073/1596724685_a73f6ed0f3_o.jpg" border="0" alt="Standard Life portal">
		</img>
	</a>
</p><p> </p>]]></description><link>http://www.e-consultancy.com/news-blog/364367/standard-life-s-sharon-shaw-on-strategy-and-planning.html</link><comments>http://www.e-consultancy.com/news-blog/364367/standard-life-s-sharon-shaw-on-strategy-and-planning.html#comments</comments><pubDate>Tue, 30 Oct 2007 11:06:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/364367/standard-life-s-sharon-shaw-on-strategy-and-planning.html</guid></item><item><category domain="http://www.e-consultancy.com/news-blog/topic_31/online-surveys-research.html">Online Surveys &amp; Research</category><category domain="http://www.e-consultancy.com/news-blog/topic_32/e--commerce.html">E-commerce</category><category domain="http://www.e-consultancy.com/news-blog/tag_16/financial-services.html">Financial Services</category><category domain="http://www.e-consultancy.com/news-blog/tag_45/shopping.html">Shopping</category><category domain="http://www.e-consultancy.com/news-blog/tag_57/security.html">Security</category><title>Survey reveals attitudes towards e-commerce</title><author>Graham Charlton &lt;postman@e-consultancy.com&gt;</author><description><![CDATA[<p>
	<b>A new survey finds that, though many people feel that e-commerce makes their lives easier, many still have trust issues, especially in the case of online banking. </b>
</p><p>Standard Life Healthcare surveyed 1,021 UK adults about their attitudes towards using the web for e-commerce and financial services. </p>]]></description><link>http://www.e-consultancy.com/news-blog/364365/survey-reveals-attitudes-towards-e--commerce.html</link><comments>http://www.e-consultancy.com/news-blog/364365/survey-reveals-attitudes-towards-e--commerce.html#comments</comments><pubDate>Fri, 5 Oct 2007 09:00:00 UT</pubDate><guid>http://www.e-consultancy.com/news-blog/364365/survey-reveals-attitudes-towards-e--commerce.html</guid></item></channel></rss>