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31. Multi-channel retailers 'offer better customer service', 14 Sep 2007
... performance is just as important as the look, search and product range available online ... from first impressions through product search, payment, delivery and customer ... Play.com was the top site for ‘first impressions’ – site performance, ease ... based customer services. - Their site search facilities also tended to ...
32. BetonSports charged by US Justice Department, 18 Jul 2006
Trouble ahead for the online gaming industry after reports that the US Justice Department has charged BetonSports and three other companies with racketeering, conspiracy and fraud. AIM-listed Beton...
33. The 12 fundamentals of e-commerce, 18 Jul 2006
... to the checkout. • Solid ‘on-site search’ functionality is vital. You ... consultancy study showed that ( half of all site searches returned no results even ... were available. Madness. ‘Prompted search’ is a no-brainer (a la Google ... We published a buyer's guide to site search tools. • Well-defined information ...
34. WebSideStory Called ‘The Solution for Getting the Most from E-Commerce’ by Independent U.K. Research Firm, 27 Jun 2006
... applications including web analytics, site search, keyword bid management and ... and dynamically ensuring that your site is attractive, easy to use and ... performance to producing more relevant site search results. According to Norris ... Suite(TM) consists of web analytics, site search, web content management, and ...
35. WebSideStory To Highlight Industry Leading Web 2.0 Capabilities At Active Insights, Oct. 3-5 In New York City, 15 Sep 2006
... applications, including web analytics, site search, web content management and ... such as using web analytics to power site search results. The APIs also enable ... applications consists of web analytics, site search, web content management, and ... 212 Piccadilly, London, W1J9HG. Web site: WebSideStory is a registered ...
36. Fredhopper hires digital marketing veteran as Regional Director for Germany, 22 Jul 2008
... Fredhopper, a leading provider of e-commerce search and merchandising solutions, ... Fredhopper has emerged as the preferred search and merchandising solution for ... As companies worldwide look to on-site search and merchandising solutions ... Fredhopper Fredhopper specialises in onsite search & merchandising software for ...
37. Etailers need to appeal to 'light shoppers' this Xmas, 7 Aug 2007
... older shoppers, who instead look for search functionality, easy navigation ... shoppers are looking for are: - Good site search function (67%) - Well-written ... are clear and convenient (44%) - A site which is easy to navigate (42% ...
38. Wordtracker launches UK keyword tool for search marketers, 13 Feb 2007
... Wordtracker launches UK keyword tool for search marketers The service gets its ... spam / bot activity to reflect real search behaviour. According to CEO ... uses a formula to estimate the daily search volume for a given keyword. ... list search volumes. As ( Search Engine Watch points out, until search ...
39. Banks adopt content targeting in push for growth, 28 Sep 2007
... offsite factors such as time of day, ISP, search referral terms, browser, and ... But, if a visitor does an onsite search for 'student overdraft' then ... see these offers before using the site search tool, if the bank joins up ... increase in inquiries in some areas of the site". ( Omniture acquired TouchClarity ...
40. Do you make these user experience mistakes?, 11 Mar 2008
... finding a competitor with a better site. Most well known sites are ... few problems with National Express's site, which was slow to load, while ... confusion. In the example below, a ( site which has been set up to 'promote ... which launched an all Flash e-commerce site in March 2006. Despite complaints ...
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