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31. MSN EVENT GUIDE: Part II - Case Studies, 29 May 2002
... Marketing Cycle event: Ensuring Customer Retention and Loyalty, we publish the ... campaigns that have focused on loyalty and retention. For more information about ... KitKat Chunky bars How loyalty and retention was achieved: - Developed ... effective medium for building loyalty and retention. Despite driving traffic not ...
32. 10 tips on improving online customer service, 15 Nov 2007
... We're big on the subject of customer retention here at E-consultancy, so ... commerce companies that are focusing on retention, rather than simply using ...
33. AOL and retailers are rubbish at customer service, 7 Jul 2006
... memos that were sent to the customer retention team in the wake of this PR ... stake. Given that AOL’s customer retention initiatives are so sucky, ... should not be filed under ‘customer retention’. It might work a little bit ...
34. E-consultancy’s Online Marketing Masterclasses event returns for fourth year, 26 Oct 2006
... topics of acquisition, conversion and retention. These subjects are core to ... Eisenberg, CEO at Future Now Inc. Retention – David Hughes, MD at Nonline ... of Personalisation, lastminute.com Retention - Head of E-commerce, Otto ... commerce, Otto UK (Freemans, Grattan etc) Retention - Head of E-marketing, HSBC ...
35. Leapfrogg hop down the red carpet to win the “best place to work” award!, 2 Oct 2008
... well as achieving an excellent client retention rate. The team themselves ... company that Leapfrogg enjoy a 100% staff retention rate; with a team close to ...
36. Sapient adds senior leadership to Global Media Services, 26 Jun 2008
... customer acquisition, satisfaction and retention to Sapient. During his tenure ... outstanding rates of customer acquisition and retention for the financial services ...
37. PriceStorm signs Experian for email push, 30 Jan 2003
... part of its customer acquisition and retention strategy from now on. ... utilising e-mail as a medium for both retention and acquisition marketing ...
38. Announcing E-consultancy's Innovation Awards, 10 Sep 2008
... Conversion 11. Innovation in Online Retention 12. Innovation in Web Analytics ...
39. Email Marketing Expert Kim MacPherson Discusses Lists, Creative, Cost, Responses & Biggest Mistakes!, 17 Oct 2000
... promoting, and more. The same goes for retention email. Bottom line: test ... and whether it's an acquisitions or a retention type of offer. Q: How ... promotion. Many lists do tracking. For retention, the costs go way down, of ... capacity. Sure, email is great for retention - for a variety of businesses ...
40. Acquisition 2.0: affiliates & search are not enough, 23 May 2008
... create them. Customer acquisition and retention cannot survive on traditional ... these emerging, digital acquisition and retention strategies. Your decision ...
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