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21. royalblue launches HelpDesk Internet Edition 2.0, 15 Mar 99
... Edition 2.0 .. new solution for global support across the Web .. royalblue ... plc, Europe's leading provider of Customer Interaction Software, today ... new solution provides Web-enabled support for a company's employees and ... external customers, by allowing both support agents and end-users to log ...
22. Eicon restructures and reduces workforce, 7 Sep 2001
... restructured to create three new market and customer-facing divisions, with a resulting ... worldwide sales and marketing, customer support, programme and product ...
23. IN BRIEF: 3i backs Kiwilogic, 27 Nov 2000
... fulfil the role of store greeter, customer support agent and entertainer. ...
24. Adobe opens download centre, 29 Oct 2001
... twenty-four hour online and offline customer support. California-based Adobe ...
25. ThinkNatural buys mail-order outfit, 4 Dec 2000
... advisory board to provide greater customer support in women's health. WNAS ...
26. US e-tail giant to shake-up UK market, 19 Jan 2000
... aims is to provide a high level of customer support and a robust fulfillment ... the back-end customer service operation. The level of customer service ... Communications found the level of customer support is actually declining, ... complaints were received, most relating to customer service. EVentures, a recently ...
27. Cable & Wireless launches as ASP, 31 Oct 2000
... software, internet access, desktop and customer support will be rented for £175 ... ASP service. It will also provide customer support and maintenance. Cable ... Wireless will centrally manage this customer care and will host the services ...
28. eBay expands in Dublin, 16 Sep 2003
... created in hosting PayPal's European customer services and financial services ... followed next year by a second customer support centre, which will provide ...
29. Sun and Netscape Team On Customer Support, 8 Sep 98
... Sun and Netscape Team On Customer Support 8 September 1998 Speedier ... today that they had signed a software support agreement to give customers ... single source for interoperability support. To speed call resolution for ... customers a one stop shop for technical support." "Many of Netscape's Global ...
30. idesk Supports New On-Line Service for Small Businesses, 5 Sep 2000
... to provide on-line technical and customer support for usecolor.com, a new ... and round-the-clock technical and customer support. idesk is responsible for ... idesk is responsible for providing this support service seven days a week, 24 ... providers of on-line technical support and customer helpdesk services. Since ...
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