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131. Blowing away the CPA myth, 2 Jan 2007
... Companies often work to 'Cost Per Acquisition' (CPA) targets to benchmark ... online marketing campaign to win one customer. But visitors interact with ... in the lead up to acquisition.  Naïvely attributing acquisition to a ... terms of a realistic view of their customer acquisition costs and suffering ...
132. eTail UK – a few notes of interest from the conference, 17 Aug 2007
... observation: we often focus too much on “customer acquisition” at any cost; increasingly ... hear someone actually talking about customer retention for online (most ... online (most noise is still around acquisition and conversion). Secondly ... for consumer electronics - a fickle customer base at best. But what about ...
133. Q&A: Livebookings’ David Norris on restaurants and e-marketing, 3 Jun 2008
... see from restaurants in terms of customer acquisition? The advertising ...
134. CHORDIANT SOFTWARE TO ACQUIRE PRIMERESPONSE, 9 Jan 2001
... SOFTWARE TO ACQUIRE PRIMERESPONSE Acquisition Would Create Real-Time Marketing ... leading developer of Unified CRM (Customer Relationship Management) Solutions ... Chordiant board of directors. The acquisition is expected to be accounted ... corporations worldwide. The global customer base demonstrates combined ...
135. VOICE: Spam could ruin e-businesses' World Cup hopes, 13 May 2002
... with the low percentages for customer acquisition via this method (an ... e-mail marketing has been around customer interaction has improved markedly ... than ever before, it is the issue of customer loyalty that will gain the ... are potentially larger and a loyal customer base is one thing no-one would ...
136. Q&A: Future Platforms’ Sergio Falletti on mobile usability, 22 Jan 2008
... are spending a lot of money on customer acquisition. There’s also been ...
137. Interview: Lovefilm’s William Reeve, 20 Nov 2007
... integrated it with our website and made it customer-ready in one day. It pretty ... the UK there, as well as people from customer services and marketing. ... but we would need to see ‘x’% of our customer base being prepared to use ... --- Can you tell us a bit about customer retention – the techniques ...
138. Madwords: the trouble with Google Adwords on mobile, 17 Mar 2008
... become a very useful in driving up customer retention rates. The internet ... always been seen as a platform for customer acquisition, which has led to a ...
139. Redweb designs new site for Nationwide Autocentres, 22 Aug 2008
... the user experience and increase customer acquisition and retention. The ... cars. Established in 2002 with the acquisition of 137 former LEX Autocentres ... Recognition of the importance of customer service, communication and ... for clients providing a high level of customer service with creative and technical ...
140. holistis launches its web page content personalisation and optimisation solution at Internet World 2007 London., 1 May 2007
... shift increases the cost of online customer acquisition and makes conversion ... portioned coffee. “Increasing our visitor/customer conversion rate is key to sustain ... increased average consumer spending, better customer satisfaction and loyalty, and ...
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