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121. Top 10 B2B Online Marketing Case Studies, 3 Apr 2001
... of money in order processing and customer support) even if many of them ...
122. IBM DELIVERS NEW AFFORDABLE THIN SERVERS AND NEW APPLIANCES THAT SPEED DELIVERY OF INTERNET CONTENT TO USERS, 23 May 2001
... infrastructures, the x300 also includes support for two fixed hard drives. ... coupled with IBM's world-class customer support, there is no better Web ... company's unsurpassed worldwide customer support and service networks. ...
123. Retell call recording - flying high in 2004., 6 Feb 2004
... additions to both the sales and customer support teams along with the refurbishment ...
124. Retell Customer Service standards reach new heights, 4 Mar 2004
... Retell Customer Service standards reach new heights Call recording company ... already known for their excellent customer service have opened a new demonstration ... head office. Derek Smith, Technical Support Manager at Retell say's "The ... will enable both Sales and Technical Support staff to show potential customers ...
125. Extracts of the preliminary results for royalblue group plc for the year ended 31 December 1998, 19 Feb 99
... different divisions of the Group, Customer Interaction Software (CIS) ... grew revenues by 41% to 15.7 million. customer interaction software (CIS) ... for use of our software in external customer service applications. This ... infrastructure help desk support; SupportCenter for customer support management ...
126. Oracle Business Online Expands To Host Popular Thrid-Party Enterprise Software for Small and Mid-Sized Companies, 8 Oct 99
... applications and delivery of timely customer support. Under the terms of the ... development of Agile. "The benefit to the customer will be immediate access to ... for rapid implementation and easy support and maintenance. "Oracle ... applications and provide timely customer support. Companies interested in ...
127. CREATIVE LABS WINS CUSTOMER LOYALTY WITH EGAIN MAIL, 26 Jul 2000
... CREATIVE LABS WINS CUSTOMER LOYALTY WITH EGAIN MAIL Email Management ... Efficiency; Provides Better, Faster Customer Service Online eGain Communications ... Nasdaq: EGAN), a leading provider of customer service software for the Internet ... for visitors to Creative's technical support Web site. Creative Labs realised ...
128. Genesys To Extend Customer Interaction Capabilities To Mobile Users, 21 Feb 2000
... Genesys To Extend Customer Interaction Capabilities To Mobile Users Pilot ... with Three Customers to Offer Customer Support Over Wireless Devices ... plans to extend its industry leading customer interaction capabilities to ... European customers to offer online customer support using Internet-enabled ...
129. MARIMBA ANNOUNCES THREE EXECUTIVE APPOINTMENTS, 31 Oct 2000
... Executives Strengthen Team; Expand Customer and Market Focus Marimba ... management team and enhance the company's customer and market focus. Rich ... Scott Bajtos, vice president of customer support; and Paulette Cabral, vice ... Scott Bajtos, with an extensive customer service background, served ...
130. GFI Informatics Achieves Silver Certification From Cisco Systems, 16 Mar 2001
... has excellent network knowledge and support capabilities. "The purpose ... delivering superior network knowledge and customer service." GFI Informatics ... rigorous standards are met." On the support side, GFI demonstrated a strong ... capability to provide comprehensive customer support on an 8 x 5 basis*. In ...
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