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1. New White Paper recommends adoption of Six Sigma in Call Centres, 9 Jul 2003

... White Paper recommends adoption of Six Sigma in Call Centres WEYBRIDGE, ... Paper recommending the adoption of Six Sigma in contact centres. The Paper ... values and benefits that incorporating Six Sigma methodology, a proven practice ... established in other industries, Six Sigma has yet to reach the broad contact ...

2. WIPRO'S PROFIT AFTER TAX UP 77% TO $69 MILLION IN 1999-2000, 27 Apr 2000

... Profit After Tax was $7 million. Six Sigma is on plan at Wipro. Financial ... Financial benefit on account of Wipro's Six Sigma Quality initiative for the year ...

3. Poor productivity record costing British economy 111billion, 7 Oct 2002

... please contact: Andy Turner, Six Sigma PR Ltd: Tel: +44 (0)20 8946 ... email: Andy Morrison, Six Sigma PR Ltd: Tel: +44 (0)20 8696 ...

4. Working from home comes to the UK Contact Centre, 4 Sep 2007

... retain their customer base. We use Six Sigma-based quality methods continually ...

5. IDC Comments on Offshore Outsourcing to India, 9 Aug 2001

... all staff at CustomerAsset - The Six Sigma quality standard worked to ...

6. Pilot Software Selected by South Africa-based Sovereign Health for its Performance Management Needs, 17 Nov 2005

... administrator in South Africa to adopt Six Sigma process efficiency improvement ...

7. NEW VERSION OF HYPERION PERFORMANCE SCORECARD MEASURES AND MONITORS BUSINESS PERFORMANCE BEYOND THE BOTTOM LINE, 11 Oct 2001

... such as The Baldrige Criteria and Six Sigma. "The balanced scorecard ...

8. Ge Capital Services and Ibm Announce Global Information Technology Outsourcing Alliance, 6 Mar 98

... Services in light of GE's drive to Six Sigma Quality -- improve cost efficiency ...

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