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1. Online Customer Service Tech market growing at 50% - new report, 22 May 2007

... intelligent FAQs and email management software. Benefits of 'e-service ... Kana, LivePerson, Microsoft ASA, Parker Software, RightNow, Synthetix, Talisma ...

2. Online Customer Service Solutions market comes of age: UK revenues expected to double in 2005, 31 Mar 2005

... smaller businesses. • Use of OCS software to ensure compliance with regulators ... Emailcenter, KANA, Liveperson, Parker Software, RightNow Technologies ...

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