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1. Weekly content deals and new services round-up 16 November, 16 Nov 2000
... launch pad' for all of Channel 4's online properties. The new site was ... forum for teachers providing help, support and a channel through which ... book mountain bike holidays available online. CarChase, a new service to ... service to assist the sale of used cars online, is offering sellers of used ...
2. Telesoft goes Dutch for first round, 22 May 2000
... services such as interactive online customer support using audio, video, ... Spain to deliver new generation unified customer interaction services on an ...
3. Software Company Raises Sales 25% With Simple Email Follow-Up Campaign, 31 Jul 2001
... Sustainable Software (SustWorks) use 100% online marketing to sell their products ... it gives us a chance to do any customer support - fix problems - before ... it includes a link to the online customer support center. This new center ... people will hit reply with their support questions rather than clicking ...
4. The 12 fundamentals of e-commerce, 18 Jul 2006
... commerce • The most important thing online is the user experience. It can ... prospective customers. Try to create an online experience where users can easily ... unknown brands. This means testimonials, customer feedback, press cuttings. It ... details (telephone / email) and online customer support options (FAQ / help ...
5. Live support solution for online sale and customer service - Upgrade to Click2Talk 2.0 to Increase online sales, 21 Nov 2006
... Live support solution for online sale and customer service - Upgrade to ... Upgrade to Click2Talk 2.0 to Increase online sales Toronto, Canada, Nov 19th ... Technology, Introduce new innovate web-based customer interaction technology – Viovo ... Click2Talk icon to speak with a sales or customer service agent. Click2Chat ...
6. WebSideStory launches HBX - next-generation on-demand web analytics for optimizing online business performance, 1 Mar 2004
... demand web analytics for optimizing online business performance New Service ... dramatically improve the performance of their online initiatives. HBX ( has industry ... The company considers its enterprise customer base (at more than 500, the ... many new capabilities to help improve online marketing ROI, increase conversions ...
7. Boltblue Signs Agreement for Accipiter AdBureau and Trafficking Services, 7 Dec 2004
... 2004 – Accipiter Solutions, Inc., an online advertising technology leader ... based on the increasing demand of online publishers and changing market ... capabilities as Accipiter’s flagship online advertising technology, AdManager ... cost-effective outsourced solution. Online publishers can get up and running ...
8. GENESYS APPOINTS ALAN BARR AS MANAGING DIRECTOR FOR UK, 31 Mar 2000
... responsibilities for overseeing the sales and customer support functions. New appointments ... he has established a high level of customer contact, as well as successful ... to be known as the global leader in customer interaction solutions." ... delivering innovation solutions to enhance customer interactions. Besides winning ...
9. LEGAL & GENERAL SELECTS EGAIN, 1 Oct 2001
... Legal & General Offers Live Online Customer Support Using eGain's eService ... positioned itself at the forefront of customer service in the UK market. Using ... can now deliver instant assistance to online customers at the crucial point ... solution to improve customer satisfaction, contain support costs and differentiate ...
10. XEROX ANNOUNCES 'NO EXCUSES' WORKGROUP A4 COLOUR PRINTERS, 13 May 2002
... Phaser 6200 laser colour printer further support Xerox's leadership role in the ... Xerox offers telephone support and online customer support. Both printers ... of their respective companies. Customer Contact: For details ...
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