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1. New virtual assistant provides 24/7 online customer service for One Railway, 6 Jun 2005

... New virtual assistant provides 24/7 online customer service for One Railway ... tech member of staff to the team - a virtual on-line customer services assistant ... Fortune Cookie and programmed by Creative Virtual. The service provides on ... Chris Ezekiel, managing director of Creative Virtual said, "These days, it's ...

2. Online Customer Service Tech market growing at 50% - new report, 22 May 2007

... technologies including real-life chat, virtual agents, intelligent FAQs and ... this rapidly expanding market: Creative Virtual, InstantService, InQuira ...

3. PR industry risks being left behind in the rush online, 3 Nov 2005

... Planet, Brand Energy Research, Creative Virtual, Custom Communications ... Planet ( Brand Energy Research ( Creative Virtual ( Custom communications ...

4. Online Customer Service Solutions market comes of age: UK revenues expected to double in 2005, 31 Mar 2005

... Web customer service tools include virtual interactive assistants, bot ... Buyer’s Guide include: Atmyside, Creative Virtual, eLoyalty, Emailcenter ...

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