Online travel - recommendations on the purchase process

E-consultancy's recent Travel Website Benchmarks report looks at ways to reduce abandonment once a customer has decided on the travel product they wish to purchase.

A certain amount of drop-off is to be expected at this stage in the process, and customers abandon the process once they have selected a flight or hotel for a variety of reasons.

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Five ways to make online travel sites better

E-consultancy has just released its Travel Website Benchmarks Report - an interesting insight into the good and not so good practices being adopted by travel agencies, car rental firms, hotel aggregators and airlines on the web.

Compiled by Adam Goodvach of Global Reviews, it looks at ways travel sites are enabling users to search for and book products and services, while minimising abandonment rates.

We've listed some of its recommendations after the jump.... 

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Press Release: Box UK Launches New Lloyds TSB Travel Insurance Website

Box UK (http://www.boxuk.com), a specialist designer of bespoke websites, has been commissioned by Lloyds TSB Insurance (http://www.insurance.co.uk) to redesign its travel insurance website for UK customers.

Built around .NET technology, the Lloyds TSB Insurance site structure and quotation engine...
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