Many of the UK's charities are failing to make the most of the internet, according to E-consultancy's second annual Charity Website Benchmarks report, with research conducted by iConcertina.
The study found that many charity sites have improved in terms of usability and communication, but there is still a lot of work to be done when it comes to transparency and accessibility.
Some 120 charity websites were benchmarked across six core areas: usability, accessibility, communication, transparency, responsiveness and integration. We'll look at some of the headline findings after the jump...
In summer 2006 E-consultancy published a report called Online Charity Benchmarks, which was compiled by iConcertina, a London-based new media agency with a focus on the charity sector.
We talked to iConcertina's Dean Russell to further investigate the study and the drivers behind it...