Q&A: Lou Rosenfeld on site search analytics

Lou Rosenfeld is the founder of Rosenfeld Media, a publishing house focused on user experience design, and the co-author of Information Architecture for the World Wide Web (O’Reilly & Associates; 3rd edition, 2006).

He also co-founded the Information Architecture Institute and UXnet, the User Experience Network, and as an information architecture consultant, has helped numerous Fortune 500s and other large, messy, political enterprises make their information easier to find.

Here, we asked Lou a few questions about site search analytics (SSA) – it’s importance in site design and development, and how it is being used by different types of businesses online.

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IA: Bottom up meets top down in School of Everything

The innovative School of Everything offers a great chance to learn from others like you. 

But will its combination of user-generated and company-generated navigation help or hinder findability in the long run?

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Should you Bump up your Desktop?

For most busy people, the desktop is their short term dumping ground for files that they intend to put somewhere specific. The BumpTop is meant to make your messy computer desktop more like a messy real desk top - but do users want that or would they find a file explorer's built in organisational system more usable?

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