Would a Cost-Per-Engagement model attract advertisers to spend more online?

Over the past few years, CPM has become the common currency for online advertising. But is the model still relevant?

Should we be buying online media based on engagement rather than just passive consumption?

In the current tough financial period, would advertisers be willing to commit more budgets online if customer engagement was guaranteed?

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Brand engagement with Wii

It seems that every day we read about the declining effectiveness of advertising. How viewers skip through the adverts, can switch off to the marketing noise, no longer respond to our messages.

Brands are increasingly looking at more diverse ways to engage consumers in their products, and I believe there is currently no better opportunity than the Nintendo Wii.

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The end of the line

Back in the day we used to talk about 'above-the-line' and 'below-the-line' as a proxy for advertising versus direct marketing (and never the twain shall meet).

Digital has changed all that - we need to redraw the line.

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How to measure online branding campaigns

In an industry so accountable and measurable, it seems that some are using the excuse of delivering “brand awareness” to avoid the need to prove results.

Now P&G, one of the world’s largest advertisers, has spoken out for the need for change in the internet marketing industry.

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Web analytics play central role in customer engagement

Web analytics and measurement are playing an increasingly pivotal role as marketers strive to deliver the best possible customer experience, according to two pieces of research published by E-consultancy this month.

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Press Release: Customer engagement higher up the agenda in 2008

• Online customer engagement now top priority as companies change marketing focus

• Brands embrace widgets, social networks and video-sharing sites in bid to boost customer engagement

• Digital industry leaders advise companies to pay attention to engagement.

Companies are paying more attention...
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Online Customer Engagement survey is still live

There are still a few days left to take part in our second annual Online Customer Engagement Survey, which we are carrying out in partnership with cScape.

Those taking part in the research will get a free copy of the full report which will be published next month. 

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Posted 15:07 9 Oct 2007 by Linus Gregoriadis

Press Release: E-consultancy and cScape examine the future of Online Customer Engagement

E-consultancy and cScape examine the future of Online Customer Engagement

E-consultancy and cScape have launched the second Annual Online Customer Engagement Survey. Following last year's widely discussed report, which showed 2007 would be a watershed year for online customer engagement, this year's...
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How much traffic does my competitor get?

Even if you had a spy in the heart of your competitor's e-commerce team, you might struggle to answer this question.

It's far from impossible that your competitors are neither appropriately recording their web traffic nor confident in which metrics to analyse.

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'Open-source brands' can thrive in the digital age

Ogilvy Group's Rory Sutherland made an entertaining keynote speech this morning at the Insight 2007 conference, describing how brands 'on a clear mission' are the most likely to prosper in the digital environment.    
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