Online retailers are increasing expenditure on anti-fraud measures but lack support from government and law enforcement authorities, according to a new study.
Cybersource's latest UK Online Fraud Report (pdf) surveyed 165 UK businesses and 1000 consumers on methods being used to combat online fraud, as well as attitudes towards the issue.
UK retailers' investments in security are helping to keep levels of online fraud low, according to Cybersource's third annual Online Fraud Report.
The report, carried out by research company Vanson Bourne, surveyed 150 UK retailers - 73% of which reported that losses from fraud have stalled or fallen as a proportion of revenue.