69% of companies do not email checkout dropouts

Two-thirds of companies in the UK are failing to send emails to customers who have abandoned their shopping baskets.

This seems like a missed opportunity, and is one of the findings of the E-consultancy / Adestra Email Marketing Industry Census 2008, a survey of agency and company email marketers in the UK.

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Ten ways to improve your conversion rates

There are many factors that can affect a website's conversion rate, from obvious, common sense problems to issues that require more detailed analysis.  

Sometimes little things can make a big difference - we present ten tips to up your conversion rates:

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How to use images to increase conversion

Webcredible’s Mrudula Kodali has published some handy tips for using photography in e-commerce – an issue etailers are increasingly grappling with as competition increases and search engines display more multimedia results.

Mrudula says photos can help consumers get a better feel of products on offer, but have to "work hard" to overcome the web's limitations.

See a brief run-through of her suggestions after the jump:

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10 tips on 'product page' design in time for Christmas

Product page design is vitally important to the success of an e-commerce operation, and with the Christmas season imminent we thought we'd take a deeper look at how retailers can improve their performance by finessing their product pages.

It doesn't really matter how consumers find your website - if your product pages suck then they'll be unlikely to buy from you. These pages play a huge role in determining whether visitors convert into customers.

Yet a surprising number of product pages lack relevant information and do a poor job of selling the product in question.

So we'll list ten tips for product pages after the jump, to help you convert more people more of the time....

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Multivariate Testing and A/B Split Testing - who provides it?

We're seeing growing interest from site owners in doing A/B split testing and multivariate / multivariable testing - for landing pages, for product pages, for buying processes, for e-mails and so on.

But who are the service providers out there specialising in offering such solutions?

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Study sheds light on complex Search conversion paths

Research by 360i and SearchIgnite will make interesting reading for search marketers who want to build their understanding of how consumers are interacting with organic and paid search listings before converting.
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Display ads lift Search conversion rates, says research

Research by the Atlas Institute shows that the conversion rate from Search advertising is 22% better when used in conjunction with Display advertising.

The study demonstrates that there is a quantifiable "synergy" between these two channels and will hopefully encourage advertisers to take a more integrated approach to their online marketing.

The research is welcome because there are still companies out there who are shifting their budgets from display advertising into Search without a full understanding of how this might affect their conversion success or long term prospects.

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Press Release: New WebSideStory Study Reveals Conversion Rate for Each Major Search Engine

SAN DIEGO, CA (Feb. 15, 2006)—WebSideStory, Inc. (Nasdaq: WSSI), a leading provider of on-demand digital marketing applications, today reported the results of a new study showing the median order conversion rate for the top four search engines.

For the month of January, AOL Search generated the best...
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Press Release: Search engines have more than twice the conversion rate of other acquisition sources according to WebSideStory

Direct Navigation Still Ranks No. 1, However, Highlighting the Importance of Branding and Customer Loyalty in Converting Visitors

SAN DIEGO, CA (Jan. 30, 2006) – Search engines have more than twice the e-commerce conversion rate of other traffic acquisition sources, showing why marketers have paid...
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Press Release: Logan Tod warns website owners about New Google Prefetch hidden costs

Logan Tod today releases an alert to website owners about the newly launched Google Results Prefetching service for users of Mozilla and Firefox web browsers.

Logan Tod believes the new feature will have a significant impact on conversion rates, affiliate program costs and the effectiveness of online...
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