The Christmas season is well underway for retailers, which means customer service departments will be facing a battle to maintain standards.
With many customers shopping online for the first time, as well as those internet shopping veterans who will turn out in great numbers, etailers must ensure that they provide a positive experience to encourage repeat business.
So how can they do it? Some tips after the jump...
Product page design is vitally important to the success of an e-commerce operation, and with the Christmas season imminent we thought we'd take a deeper look at how retailers can improve their performance by finessing their product pages.
It doesn't really matter how consumers find your website - if your product pages suck then they'll be unlikely to buy from you. These pages play a huge role in determining whether visitors convert into customers.
Yet a surprising number of product pages lack relevant information and do a poor job of selling the product in question.
So we'll list ten tips for product pages after the jump, to help you convert more people more of the time....