Barclays uses chip and PIN to combat online fraud

In an attempt to add an extra layer of security to online banking transactions, Barclays Bank has sent out 'PINsentry' machines to its online account holders.

Over half a million Barclays customers will be sent the free PINsentry card readers by the end of the year, which will be used to prevent online banking fraud.

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Why do banks suck so badly at online customer service?

A couple of weeks ago I finally decided to ask Barclays why I was paying a monthly fee on an overdraft that I haven’t used for a long, long time.

I knew that finding an answer to this simple question could be a painful process, but I braced myself and set about to find out what was happening...

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