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Online auction giant eBay is introducing some much needed changes to its search functions, making it easier for users to find what they want and filter out what they don't.
The changes will go live on the UK site in the next month but are already available to try out on eBay Playground.
With such a massive range of items on display via the auction site, users need effective filtering tools to help them find what they want.
The site has now added more tools to help users narrow down their choices. When searching for an iPod for example, a search which returns 50,000+ results, effective filtering options are essential.
In this case, users can narrow their choice according to the type of iPod, colour, storage capacity, price range and more:
The amount of matching products in each filter category is also displayed, which is useful to prevent users from returning no results:
Filters can be taken off or altered easily, and eBay has provided useful tools like this slider bar for price range, to refine searches:
There are also some alternative options for how search results are displayed. Users can view items matching their query by viewing as a list, gallery, or by this visual window shopping display:
Using this view, they can hover over a picture with their cursor to see more details:
The changes look pretty good so far; eBay is one site that needs effective filtering options, and the new search system should help users avoid irrelevant results.
This should save users time spent plowing through results, as well as benefitting sellers by making it easier for buyers to find their items.
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GIMME A BREAK!
Why don't you do some research, before trying to "BOOST" ebay.
If you HAVE to talk about the new search thingy, why don't you say how the NEW nest match search works. Since the new, "negatives are now neutral rule", started, sellers have been knocked down, in their ratings, even from neutral feedback that says " Didn't send thank you note, after payment" "Doesn't match my skirt" or "Thanks" but then a new user comes on, goes right to 100% after their first transaction and then they are now higher then the seller, who has been there for 10 years. It's just not right!
Ebay is causing sellers to leave in droves, with the new policy changes and tens of thousands are upset and will be protesting at Ebay Live 2008, this week.
The changes are idiotic. Sellers can no longer leave negative or neutral feedback, even if a buyer bids, wins your item, ingores your emails and doesn't pay. What right do they have to leave any feedback, if no transaction has taken place? We have sellers, bidding on competitors items and ruining their feedback, just to get a boost, on their own items.
Ebay went in and retroactively turned all neutrals, to negatives. Neutral, means just that, how can ebay call neitral, negative? They swtarted giving new discounts to people with good ratings, but they knock them down first, with the neutral change, so that many can't even meet the requirements, for the discount.
That is not the worst of it. We have thousands and thousands of sellers, who have closed their stores and we KNOW that the listing count should be going down. But, we have uncovered the source of the raised listing counts and I can't see it being anything, but fraud.
The seller BUY or Buy.com was taken on by ebay, right at the time ebay KNEW they were going to lose sellers. They are using buy.com, to pad the listings, to make it look like the count is up, when it really isn't. We have found thousands upon thousands of fake listings, that have no description and you can't even buy them. I found them ending tens of thousands of listings early, saying they are no longer available for sale and then immediately relisting them. Most likely to keep the sell through rate up and then relisting them again, to up the listing count 2 fold. They don't even pay any fees, being owned by ebay, so all the listings that they are padding, aren't even bringing in revenue???? Something isn't right here!
Isn't this making the stockholders think that listings are up, when they really aren't? We have all the proof documented. I even have it documented of when I was talking to Ebay Live Help and asking them about all the ads, being ended early and it immediately stopped, when they found out that we knew about it.
Please help us in exposing them, for what they are trying to pull. The boycotters should have a fair chance, to show what is really going on, behind the scenes.
Thank You
Tracy Fair and thousands of other ebay sellers.
P.S. You can find the revolt going on at: http:/