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Research for the 2007 Usability and Accessibility Buyer's Guide found that increased competition in the online marketplace is driving investment in a user-centred design approach.
Companies across a range of sectors such as financial services and retail are continuing to focus on usability in order to help drive sales and to improve perceptions of their brand.
E-consultancy's estimate of the market size includes agency revenues from usability and accessibility services, as well as in-house spending on specialist personnel.
The new buyer's guide contains a discussion about the latest trends, a 'SWOT' analysis of the marketplace and profiles of 23 leading usability companies.
E-consultancy will be speaking at an event about The Future of Usability hosted by Bunnyfoot in West London on Wednesday 4 July.
It is free to attend and you can register here. There will be a preview of the findings from our User Experience Survey Report, which Bunnyfoot have sponsored.
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