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Hear how Comet, John Lewis, Manutan •increased conversion up to 75%•online sales by 10% •saw £m’s extra sales
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| Organisation: Gartner, Inc., Price: $995.00 ... Customer Relationship Management: Service Provider ManagementGartner, Inc ... insight required to evaluate external service providers (ESPs) for CRM projects ... |
| Organisation: IDC, Price: $1,000.00 ... Worldwide Customer Service and Contact Center Applications Software Forecast ... and a 2003-2007 forecast for the customer service and contact center applications ... application sales within certain segments. Customers have taken the time to understand ... prowess. They must partner with their customers for long-term business success ... |
| Organisation: Pitney Bowes, Price: Free ... Bowes To improve customer service and reduce customer service costs, many ... physical and electronic messaging, and customer service solutions. Pitney Bowes ... applications software. The alliance will give customers of Siebel Systems access to ... organizations seeking to leverage all available customer communication channels. The ... |
| Organisation: BMC Software, Inc, Price: Free ... Customer Service You Can Bank OnBMC Software, Inc Senior Executive Ariel ... you manage historical customer information, serve customer information in ... ensure accuracy of customer information, and build customer loyalty. 0kb ... |
| Organisation: RightNow Technologies, Price: Free ... Voice Self Service: Voice Self-Service Leverages the Knowledge Base to ... Leverages the Knowledge Base to Improve Customer Interactions RightNow Technologies ... Although the advantages of Voice Self-Service (VSS) are well known, many enterprises ... how to expand the supported range of customer inquiries to include unstructured ... |
| Organisation: Sterling Commerce Retail Solutions, Price: Free ... #45; costs have risen, and customer service levels have declined. ... them to provide superior levels of customer service while at the same time ... greater agility and improve levels of customer service; rather than "rip and ... |
| Organisation: Equifax, Price: Free ... and Entertainment Company Increases Customer Loyalty with Equifax Database ... house database solution, versus a service provider solution. The feasibility ... study evolved into a comprehensive service that provides a "single ... customer across several properties. The service includes daily updates of ... |
| Organisation: Enigma Data Solutions Ltd., Price: Free ... Part Sales and Improve Aftermarket Customer Satisfaction Enigma Data Solutions ... the way companies interact with their customers, dealers, suppliers ... technology to effectively support and service its assets in the aftermarket ... competitive advantage. Your customers, service technicians, and ... |
| Organisation: Hewlett-Packard Company, Price: Free ... HP Key Strategies for Successful Customer CMDB Implementations Hewlett ... necessary to succeed in a wide variety of service management initiatives. It consists ... It consists of a rich business-service-oriented data model with ... visualization and mapping of business services, and tracking of configuration ... |
| Organisation: RealMarket.com, Price: Free ... titles: - The Insiders Guide to Customer Service on the Web: Eight Secrets ... Web: Eight Secrets for Succesful E-Service - Demonstrating Return on Investment ... Build or Buy Decision - Multi-Channel Customer Management Solutions: Making ... and Deployment Alternatives - The Customer Relationship Revolution - A ... |
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