Discover the complete 360°-panorama in Digital Marketing at Europe's biggest digital marketing fair - 17-18 September Register free today
Meet user experience experts Webcredible at the Ecommerce Expo show
Hear how Comet, John Lewis, Manutan •increased conversion up to 75%•online sales by 10% •saw £m’s extra sales
Integrate your on-line channel: Customer Experience, Business Events, Behaviour…
| Organisation: SAP America Inc, Price: Free ... CRM without Compromise: A Strategy for Profitable Growth SAP America Inc ... a mission-critical enabler for CRM as it supports business processes ... customer driven. <p></p> Discover the CRM business benefits for your organization ... |
| Organisation: Acxiom Corporation, Price: Free ... Information Management and Usage in CRMAcxiom Corporation Customer Relationship ... Customer Relationship Management (CRM) has been top of mind for many U ... consulting companies that up to 70% of CRM projects do not produce measurable ... are continuing to make significant CRM investments. Indeed, Meta Group ... |
| Organisation: Gartner, Inc., Price: $995.00 ... Business-to-Business Large Enterprise CRM SuitesGartner, Inc. Tom Berg J.R ... the customer relationship management (CRM) functionality of large enterprise ... provided more than 51 percent of the CRM horizontal suite functionality required ... Siebel had functionality across all 12 CRM application components. This Strategic ... |
| Organisation: Datamonitor plc, Price: $3,995.00 ... Selling CRM in Asia-Pacific: Tread CarefullyDatamonitor plc Introduction ... Introduction: Although the operational CRM market shrank globally in 2002, ... biggest competitive challenge to western CRM vendors in the highest-profile markets ... highlights include: The Asia-Pacific CRM market will grow from $445m in 2002 ... |
| Organisation: Gartner, Inc., Price: $1,495.00 ... The Gartner CRM 2002 Vendor GuideGartner, Inc. Whit Andrews Joe Galvin ... Andrews Joe Galvin Wendy Close Gartner's CRM Magic Quadrants assess only a fraction ... the vendors covered by the Gartner CRM team. This Strategic Analysis Report ... Report presents a comprehensive set of CRM application categories and a list ... |
| Organisation: IDC, Price: Free ... supply chain - building multichannel CRM capabilities - targeting the next ... chain, retail, multichannel, eCRM, CRM, shopping, trends, future, forecast ... |
| Organisation: IDC, Price: $3,500.00 ... European Manufacturing Sector: Focus on CRMIDC Western European manufacturing ... meet sophisticated customer demands. CRM is fast becoming a key tool in enabling ... manufacturers offer the largest opportunity for CRM investments in the next 12 months ... investments in the next 12 months across all CRM areas," says Jennifer Thomson, Senior ... |
| Organisation: IDC, Price: $3,500.00 ... CRM Services Leadership Study: Competitive Positioning in EuropeIDC ... EuropeIDC The rapid growth of the CRM services market has created opportunities ... review of the major vendors in the CRM services market in Europe and includes ... provides benchmark metrics for the CRM market as a whole; some of these ... |
| Organisation: Aberdeen Group, Price: $495.00 ... Fletcher What Works: Ten Significant CRM Implementations of 2001, an Aberdeen ... significant Customer Relationship Management (CRM) implementations of the past year ... Aberdeen research indicates that the CRM market grew by 9% in 2001. ... has led to a new direction for many CRM suppliers. A close look at the years ... |
| Organisation: IDC, Price: $3,450.00 ... CRM in Financial Services: Is It Finally Profitable?IDC Raffaella Molignani ... holistic customer relationship management (CRM) solutions to successfully create ... satisfaction and loyalty. Numerous CRM experiences have failed after not ... employees. Clearly, many aspects of CRM have been proven to work, while ... |
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