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(displaying 41-50 out of 68 found)
page 5 of 7    «  1234[5]67»

41. The 3 Keys to Successful Customer Care Outsourcing in the New Era, 26 Jun 2003
Organisation: White Pajama, Inc., Price: Free
... The 3 Keys to Successful Customer Care Outsourcing in the New EraWhite ... turning over complete control of customer support functions to a third-party ... approach can all be aligned to deliver a support program that provides true value ...
42. Multilingual Customer Care, 1 Nov 2002
Organisation: Lionbridge, Price: Free
... Multilingual Customer CareLionbridge Are you supporting customers across ... language you increase customer satisfaction and reduce overall support costs. ... further while improving international customer support. Listen in to Lionbridge ... learn first hand how true world-class support can be enabled through an integration ...
43. Mentor Graphics Makes Knowledge-Sharing a Way of Life, 1 Apr 2003
Organisation: Primus Knowledge Solutions, Inc., Price: Free
... any standard, the Mentor Graphics Customer Support Division deals in highly ... language," says Ron Browning, Mentor's Support Knowledge Program Manager. ... Most of the 280 customer application engineers (CAEs) in our support division ...
44. The Trouble with Troubleshooting: The Five Common Breakdowns in Customer Service and Repair and the Five Consequences That Result, 1 Jul 2004
Organisation: ReachView, Price: Free
... Troubleshooting: The Five Common Breakdowns in Customer Service and Repair and the ... repairing, resolving and reporting on customer problems are all usually disconnected ... automating, integrating and resolving customer support and service repair processes ...
45. Carlton & United Breweries, 1 Apr 2002
Organisation: Aspect Communications Corporation, Price: Free
... by understanding and meeting every customer's needs. "We want to help them ... its goal, Carlton centralized its customer support functions in a multichannel ...
46. Active Archiving: The Next Frontier in Data Protection
Organisation: Signiant, Inc., Price: Free
... iterative designs; for on-going customer support and repair; or for discovery ...
47. Optimize Contact Center Agent Performance Using Technology and Best Practices to Boost ROI, 1 Oct 2002
Organisation: The Yankee Group, Price: $995.00
... to Boost ROIThe Yankee Group Customer support managers are increasingly ... branching out to respond to growing customer needs for resource modeling ...
48. Business Continuity Preparedness Handbook, 1 Jul 2006
Organisation: AT&T Corp, Price: Free
... provides a broad range of information to support your business continuity planning ... <li>AT&amp;T solutions that support business continuity strategies ... strategies</li> <li>AT&amp;T customer support during business continuity ...
49. RFID Technology in Retail, 1 Mar 2003
Organisation: Intermec Technologies Corporation, Price: Free
... through a store and then on to post-sales support. Imagine one that could finally ... to provide increased levels of customer support. Welcome to RFID, a new ...
50. Strategic Steps to Reduce Costs and Improve Revenues for Contact Centers: A Giga Information Group Report, 1 Apr 2002
Organisation: WorldCom, Inc., Price: Free
... interconnect multiple customer touchpoints with customer relationship management ... companies that need to maintain quality customer support but are faced with staffing ... measures directed at reducing internal support make it difficult to meet a ... company's business goals for improving customer relations. While some IT projects ...

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