White Paper search results

(displaying 31-36 out of 36 found)
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31. e*Index: Leveraging a Single Customer View in Financial Services, 1 Dec 2000

Organisation: SeeBeyond Technology Corporation, Price: Free
... e*Index: Leveraging a Single Customer View in Financial ServicesSeeBeyond ... institutions (FSIs) are finding their customer base eroding and are facing ... barriers to large-scale customer acquisition. As a result, customer retention ... FSIs that are able to understand each customer’s needs and deliver the appropriate ...

32. Worldwide Customer Service and Contact Center Applications Forecast, 2002-2006, 16 Apr 2002

Organisation: IDC, Price: $2,500.00
... Worldwide Customer Service and Contact Center Applications Forecast, 2002 ... presents the overall market size for the customer service and contact center ... This document updates IDC's Worldwide Customer Support and Contact Center ... customers of the CRM Applications and Customer Service and Contact Center ...

33. Designing Successful Sales Force Compensation Plans for Application Service Providers, 15 Dec 2002

Organisation: SCS Solutions, Price: $300.00, Purchasing the white paper entitles you to a free 1/2 hour consultation.
... software sales reps involved in customer acquisition activities, however ... prefer to receive a commission when the customer signs the contract. Key ... commissions on all revenues generated by the customer over time? If so, should the ... commission percentages over the life of the customer relationship. SCS ...

34. Australian CRM Solutions Forecast and Analysis, 2003-2007, 24 Jul 2003

Organisation: , Price: $2,500.00
... shift their efforts from customer acquisition to customer retention. The ... existing relationships, making use of the customer information in real-time using ...

35. Marketing Automation: An Expansionary Technology in a Depressed Market, 9 Aug 2002

Organisation: Datamonitor plc, Price: $995.00
... perceived as deeply linked to new customer acquisition ? as long as it is ... with analytics, should be viewed as a customer retention and up-sell technology ...

36. Worldwide Online Banking Applications Market: Forecast, Analysis, and Vendor Shares, 2001-2006, 27 Aug 2002

Organisation: IDC, Price: $2,500.00, Contact IDC at 800-343-4952 x7988 (508-988-7988 outside U.S.) or ctoffel@idc.com to locate the market intelligence you need. Mention code BTPP to learn about a SPECIAL 2 for 1 OFFER.
... online banking businesses away from customer acquisition (where money was spent ... useful interface that generates more customer interactions. Digital Insight ...

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