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(displaying 21-30 out of 67 found)
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Organisation: Parature, Inc., Price: Free
... Providing Personalized Support for Multiple User Groups Parature, Inc. ... a self-service approach to customer support their end users are more ... Parature, Micronas has taken their support up a notch. Each one of these ... improving their support experience and limiting their support tickets. ...
Organisation: Sage Abra, Price: Free
... business solutions and world-class customer support. Sage Abra has been the ... implementation, training, service and support. 0kb PDF Janu ...
Organisation: Primus Knowledge Solutions, Inc., Price: Free
... individuals comprise the support agents in customer support environments, ... implementing knowledge management systems for support organizations large and small ...
Organisation: Gartner, Inc., Price: $95.00
... Telefonica's strategy of strong customer support combined with its vast ...
Organisation: Gartner, Inc., Price: $95.00
... solutions include Contact Center, Customer Support, E-Mail Response, Web Self ...
Organisation: IDC, Price: $500.00
... more: - EMC Expands Sydney Customer Support Center - Cisco and IBM ...
Organisation: SAP America Inc, Price: Free
... Delivering Customer Value: Innovative Approaches to Maintain Competitive ... size of their customer base grows&#44; the quality of customer support can ... ability to listen to and learn from customer feedback. <p></p> This ... p></p> This IDC paper looks at the customer value experience from both ...
Organisation: Sterling Commerce Financial Solutions, Price: Free
... 3 Steps to Building a Customer Centric Bank Sterling Commerce Financial ... service industries before it&#44; the customer experience starts with a call ... a call&#45;center interaction. The customer interaction is directed through ... representative on the phone. These Customer Relationship Management (CRM ...
Organisation: Enigma Data Solutions Ltd., Price: Free
... uptime</li> <li>Enhanced customer support and satisfaction</li> ... job safety</li> <li>Improved support for regulatory compliance</li ...
Organisation: IDC, Price: $2,500.00
... automation, marketing automation, and customer support and contact center -- from ...

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