| Organisation: Remedy, a BMC Software Company, Price: Free ... Value of Extending Customer Service Applications for Holistic Customer Handling ... Value of Extending Customer Support Applications for Holistic Customer Handling ... Wardley reviews the next-generation customer service environment-and ... focuses on a holistic approach of customer support. It discusses: <ul> <li ... |
| Organisation: Sage Software, Inc., Price: Free ... Integration for a Customer-Centric View: ROI Case Study: Sage CRM SalesLogix ... existing customer support technology infrastructure could not support the ... support processes and streamline customer support operations, delivering ... as increase cross-sell revenue and customer satisfaction. The company experienced ... |
| Organisation: CA, Price: Free ... The Evolution of Support: The Pervasive Service Desk CA <p>IT customer ... Pervasive Service Desk CA <p>IT customer support needs to grow with the ... grow with the maturing needs of the customer and the increasingly technical ... convenience of automation into the support environment from real-time chat ... |
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| Organisation: IDC, Price: $2,000.00 ... Customer Support and Contact Center Software Market ForecasterIDC Melita ... |
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