Discover the complete 360°-panorama in Digital Marketing at Europe's biggest digital marketing fair - 17-18 September Register free today
Hear how Comet, John Lewis, Manutan •increased conversion up to 75%•online sales by 10% •saw £m’s extra sales
Meet user experience experts Webcredible at the Ecommerce Expo show
| Organisation: CIO Decisions, Price: Free ... provide customer service. By simply knowing what is going on, customers ... the minimum standard for quality customer service. So here's the clarion ... |
| Organisation: Gartner, Inc., Price: $95.00 ... 1984 with a vision of streamlining customer service management via computer ... software. Today, IMA's CRM products and services are designed to enable companies ... worldwide to better understand their customers' needs. IMA's flagship product ... execution tool kit tailored for the customer interaction center. The EDGE ... |
| Organisation: Epiphany, Price: Free ... Insurance Strategies for Service, Retention and Growth: Augmenting Legacy ... insurance companies are increasing customer satisfaction and generating ... desktop, with a single view of the customer, to CSRs in five different ... district offices</li> <li>Improving customer satisfaction through faster ... |
| Organisation: SCS Solutions, Price: $300.00, Purchasing the white paper entitles you to a free 1/2 hour consultation. ... Compensation Plans for Application Service ProvidersSCS Solutions Principal ... white paper discusses how Application Service Providers (ASPs) can design ... focuses on providing a hosted software service, not just a software product ... Enterprise software sales reps involved in customer acquisition activities, however ... |
| Organisation: Technology Business Research, Inc., Price: $1,499.00 ... Corporate IT Service & Support Customer Satisfaction StudyTechnology Business ... Research The 1Q02 Corporate IT Service & Support Customer Satisfaction Study ... |
| Organisation: Datamonitor plc, Price: $995.00 ... Customer Satisfaction in Financial ServicesDatamonitor plc The results ... investment so far on customer service; - motivate potential customers by showing ... report will reveal: - how general service levels provided by retail FSIs ... supplier know that being let down by poor service was the reason that they moved ... |
| Organisation: IBM Corporation, Price: Free ... to this challenge is maintaining a Service Oriented Architecture (SOA) ... automate business processes, improve customer service and deliver cost savings ... of XML data and SOA using real world customer examples. <p/> Donald Feinberg ... enables the use of information as a service and how pureXMLT technology ... |
| Organisation: IDC, Price: $3,500.00 ... HP Service: An Emphasis on Customer ServiceIDC Annmarie McCullough This ... McCullough This study is a profile of HP Services in Canada post the recent merger ... Compaq. It provides an overview of the services offered by the company and ... its present situation in the Canadian services market. It provides an examination ... |
| Organisation: IDC, Price: $5,000.00 ... Japan IT Outsourcing and xSP Services' User Survey: Customer Perception and ... among users of IT outsourcing and xSP services based on the "Survey on IT ... the "Survey on IT Outsourcing and xSP Services in Japan", conducted in June ... challenges facing the services and provides requirements for service providers ... |
| Organisation: Blue Pumpkin Software, Price: Free ... Optimization Solution to Enhance Customer Service, Cut Costs, and Drive ProfitsBlue ... increasing call demand, and exceed service level goals and financial projections ... |
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