Most Recent

Online Reputation and Buzz Monitoring Buyer's Guide 2008, Paid-for, E-consultancy
Managing Digital Channels Best Practice Guide, Paid-for, E-consultancy
Online Customer Service Briefing - June 2008, Paid-for, E-consultancy
Rate Card Survey 2008: How much do UK digital agencies charge?, Paid-for, E-consultancy
Mobile Internet - Roundtable Briefing, June 2008, Paid-for, E-consultancy
Usability and Accessibility Buyer's Guide 2008, Paid-for, E-consultancy
Social Media Roundtable Briefing - June 2008, Paid-for, E-consultancy
Reducing Corporate Risk: Best-practices Data Protection Strategy for Remote and Branch Offices (ROBOs), Free, EVault, Inc.

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White Paper search results

(displaying 1-6 out of 6 found)
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1. Web Analytics - A Buyer's Guide 2005, 1 Jun 2005

Organisation: E-consultancy, Price: Free for subscribers
Description: Web Analytics - A Buyer's Guide 2005 provides marketers with all they need to weigh up an investment in best-in-breed web measurement, which is one of the building blocks for any online business. At 208-pages long it includes 20 vendor profiles from suppliers that E-consultancy believes are among.....

2. Online Customer Service and Surveys Briefing - Jan 2007, 30 Jan 2007

Organisation: E-consultancy, Price: Free
Description: This free 11-page briefing is a summary of an E-consultancy roundtable on Online Customer Service and Online Surveys (registration required). The document contains a summary of the discussion, an overview of the marketplace for both markets, plus the latest statistics and a section on useful reso.....

3. Online Customer Service Briefing - June 2008, 2 Jul 2008

Organisation: E-consultancy, Price: Paid-for
... Online Customer Service Briefing - June 2008 E-consultancy E-consultancy ... consultancy's 2008 roundtable about Online Customer Service (registration required ... how to deploy online customer service tools -) Multi-channel customer service ... service -) User-generated content as customer service tool Attendees ...

4. Email Marketing Buyer's Guide 2005, 12 Apr 2005

Organisation: E-consultancy, Price: Free for subscribers
Description: This 119-page Email Marketing Buyer’s Guide is perfect for B2B and B2C companies that send out (or that want to send out) regular emails. It includes 14 vendor profiles from suppliers that E-consultancy believes are among the best in the UK. Email marketing remains a big area of focus for markete.....

5. Online Customer Services Solutions Buyer's Guide 2005, 22 Mar 2005

Online Customer Service Solutions BG 2005

Organisation: E-consultancy, Price: Free for subscribers
Description: After several years of slow growth the market for Online Customer Services Solutions has suddenly come to life, driven by retail financial services companies and telcos looking to get a significant competitive advantage. Tools such as knowledge bases, intelligent FAQs, self-service bot technology.....

6. Online Retail User Experience Benchmarks 2004, 2 Nov 2004

Organisation: E-consultancy, Price: £99 to non-subscribers
... Online Retail User Experience Benchmarks 2004 E-consultancy Dr Mike Baxter ... invaluable for any company processing sales online. It will demonstrate beyond doubt ... happier users. The 63-page guide, 'Online Retail User Experience Benchmarks ... against a variety of metrics. Top online shopping websites featured include ...

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