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(displaying 1-6 out of 6 found)
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Online Customer Service Solutions BG 2005 Organisation: E-consultancy, Price: Free for subscribers
Description: After several years of slow growth the market for Online Customer Services Solutions has suddenly come to life, driven by retail financial services companies and telcos looking to get a significant competitive advantage. Tools such as knowledge bases, intelligent FAQs, self-service bot technology.....
Usability & Accessibility Buyer's Guide 2006 Organisation: E-consultancy, Price: Free to subscribers
Description: Usability and Accessibility are rightly perceived as fundamental building blocks by savvy internet marketers, keen to improve user experience for site visitors while keeping the likes of the RNIB happy. This guide is primarily aimed at buyers of usability and accessibility services, but also cont.....
Roundtable Output Organisation: E-consultancy, Price: Free
Description: This is a summary of the discussion at E-consultancy’s February 2006 roundtable about Web Analytics (free access). Topics discussed included: conversion rates, conversion benchmarks, customer journey mapping, KPIs, testing and analytics for conversion rate optimisation, customer-centred analytic.....
Organisation: Weboptimiser, Price: Free
... qualified visitors To improve the conversion rate To enhance and protect ...
Organisation: Panalysis, Price: Free
... set and reviewed, the importance of conversion metrics and so on. Not ... possible solutions might be for low conversion rates. Table of Contents ... Targets 3. Site Usage - Site Conversion Rate - Visitors and Sessions ...
Organisation: Verity, Inc., Price: Free
... includes many measurement points. Conversion rate, shopping cart size, brand ...

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