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(displaying 1-10 out of 95 found)
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1. Chorleywood Industry Report - Customer Retention and Churn Management, 1 Aug 2001
Organisation: Informa Group, Price: $2,545.00
... Industry Report - Customer Retention and Churn ManagementInforma Group Customer ... at the end of the 1990s. Effective churn management allows a telco to stay ... Cable & Wireless Inc. has achieved a churn rate of 2% per annum amongst its ... service. <p></p> In the cellular sector, churn rates in the region of 30% are ...
2. Churn Management in the Mobile Market, 1 May 2001
Organisation: The Yankee Group, Price: $995.00
... Churn Management in the Mobile MarketThe Yankee Group Mobile operators ... existing subscriber. This explains why churn is a critical factor for mobile ... to understand, predict, and control churn is of utmost importance. The situation ... addition to targeting the non-user base. Churn levels are expected to grow, as ...
3. Where's the Beef&#63; Health Clubs Fight Member Churn
Organisation: CIO Decisions, Price: Free
... Beef&#63; Health Clubs Fight Member Churn CIO Decisions The gym called ...
4. U.S. Wireless Subscriber Churn Forecast, 2003-2007: Implications of Wireless Number Portability, 17 Oct 2003
Organisation: IDC, Price: $4,500.00
... U.S. Wireless Subscriber Churn Forecast, 2003-2007: Implications of Wireless ... not enormous — increase in subscriber churn attributable to WNP will result ... increase will dissipate in 2005, with churn rates settling back to only slightly ...
5. European Pay-TV Strategies: Boosting ARPU and Handling Churn, 8 Jan 2004
Organisation: Datamonitor plc, Price: $2,695.00
... Strategies: Boosting ARPU and Handling ChurnDatamonitor plc As the pay ... ARPU dilution and minimize subscriber churn. In 2003, European consumers ... operators can increase ARPU, control churn and reduce operational costs in ...
6. Tunisie Telecom's New GSM Tariffs: Prepaid Strategy, or Churn Prevention Measure?, 19 Mar 2003
Organisation: IDC, Price: $300.00
... New GSM Tariffs: Prepaid Strategy, or Churn Prevention Measure?IDC In ...
7. WLNP, 9 Jul 2002
Organisation: Cahners In-Stat Group, Price: $3,995.00
... Portability will have on US carriers and on churn. WLNP is defined as the ability ... one carrier to another as a customer churns. Data from this report was drawn ... third of US wireless subscribers will churn in 2002. Where it has been introduced ... overseas, number portability has driven churn rates as much as 25% to 50% higher ...
8. Industry Insider Guide: Interaction Management, 2004
Organisation: , Price: Free
... business strategy. Managing customer churn to maintain high retention rates ...
9. Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center
Organisation: Infor, Price: Free
... capture higher revenue and reduce churn. <p></p> Download this white ...
10. Improving Customer Satisfaction through More Effective ICT Strategies
Organisation: Alcatel-Lucent, Price: Free
... share&#44; as well as reduce customer churn&#44; by enhancing the experience ...

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