Ian Jindal is a consultant, publisher and advisor, working in Ecommerce for over a decade - in integrated retail, publishing and broadcast. He recently launched InternetRetailing, the magazine, portal and conference for the UK's etailers and multichannel retailers. Previously he was Group E-commerce Director for Littlewoods Shop Direct Group where he grew online revenues to £400m per annum.
Before that Ian was Head of Online Operations at the BBC, establishing the team that built over 400 BBC websites. Ian was also Business Development Director for Thomson Science & Professional, is a non- executive Director of Business Link for London, and founder of the European eCommerce Forum. When not tending his olive tree Ian can be found at www.innoparticularorder.com.
Denis Howlett has been a project manager in the software industry for over 20 years. In that time he has worked for both large and small companies. He has provided consultancy and training to companies such as LogicaCMG, British Airways, HSBC, SpecSavers and the Swiss Stock Exchange. He has co-founded two companies, KnowledgeBench Ltd in 2003 and Isocra Ltd in 1998.
Denis has experience of managing and building many different kinds of web-based system, from company websites and photo galleries to intranets requiring on-demand graphing, timesheet input and database integration.
Dennis is a consultant for IndigoBlue, whose programme and project management services enable organisations to significantly improve their ability to deliver IT projects: reducing cost, raising quality and ultimately meeting and exceeding their customers' needs and expectations. Indigo Blue assist organisations in the introduction of Agile management processes, or in the improvement of their existing processes through the pragmatic application of Agile techniques.
Neil Mason is the co-founder of Applied Insights, an analytics consultancy that specialises in the online space. Neil has been involved in marketing analysis for more years than he cares to remember having started off his career at ACNielsen helping major FMCG brands understand the effectiveness of their marketing programmes.
Neil got involved in web analytics over 5 years ago when he moved from the agency side to the client side as Chief Knowledge Officer at QXL. He developed and led the implementation of the company's marketing information strategy, implementing a customer data warehouse and a web analytics solution across the business's 12 European markets. Neil became Chief Marketing Officer for QXL in 2001 and got the opportunity to practice what he preached by putting customer insights and analysis at the core of the marketing strategy.
At Applied Insights, Neil consults with major businesses using web analytics to improve online business performance and is also a frequent speaker at web analytics conferences and events.
James A. Matthewson is a digital & direct marketing specialist with extensive experience of developing and delivering Digital Marketing, e-Commerce and e-Business strategies for clients across the world.
James' industry experience is vast, working as a digital marketing practitioner and trainer across many B2B and B2C sectors for clients such as Pernod Ricard (Martell Cognac), The Institute of Direct Marketing, IBM, Kalido (Shell International) and Michelin.
James is also a published author in the subjects of e-Business, Digital & Mobile Marketing and regularly writes for various publications on the subject of Internet marketing and business.
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