This job has expired, it was posted over 60 days ago and the position is likely to have been filled.
| Job Title | Customer Experience Manager/Account Manager |
|---|---|
| Employer | DSGi Plc |
| Salary | Up to £30K plus car allownance, pension and benefits |
| Contract type | Permanent |
| Country | United Kingdom |
| Location Details | Hemel Hempstead |
| Application Deadline | 18 October 2008 |
| Start date | ASAP |
Job Description
This is a fantastic opportunity to join one of Europe’s leading electrical retailers within their ecommerce team.
As a Customer Experience Manager you will be responsible for continually improving the online customer experience for the UK DSGi brands. You will also be responsible for developing creative ideas for the websites which will maximise visitor conversion, sales, brand execution and the customer experience and act as the point of liaison between the Regional E-commerce Trading Teams and the Regional Web Design Team.
- Receive project briefs from brand Online Channel Managers. Ensure business case and success criteria are clear and understood, and prioritise briefs. Liaise with other relevant stakeholders, including the E-commerce Trading Team, to confirm business priorities where necessary.
- Advise the Web Design Manager on the assignment of design resources for the duration of the project
- Review and, where necessary, supplement the content of project briefs with, for example, additional copy, competitor benchmarking, wireframe diagrams, design briefs
- Request and obtain information required to complete the project from the E-commerce Trading Team. Manage the creative briefing process and keep Product Teams and other stakeholders informed on progress
Wherever you join us, you’ll receive fantastic training and excellent development opportunities. You can also expect a competitive salary and excellent benefits that include a competitive pension scheme, company bonus, store discount and childcare vouchers. As well as all of this, we offer you discounted prices for a range of products and services. By joining DSGi, you will be part of a forward-thinking international organisation – just imagine the possibilities.
For further information, please visit www.dsgiplc.com/careers
Be part of something Bigger!
We’re one of Europe’s largest specialist electrical retailers, and our businesses include Currys.digital, Currys, PC World, Pixmania, Dixons.co.uk,Tech Guys, Dixons Tax Free and DSGi Business. We have retail and e-tail stores spanning 28 countries and employing over 40,000 people. More than 100 million customers shop in-store and on-line with us every year.
Candidate Requirements
If you have the following experience please do not hesitate to apply:
- Strong copywriting skills gained in a web environment; high standard of written English
- Strong copywritting skills in a web environment, with a high standard of English and understanding of SEO guidelines
- Fast and accurate proof-reader
- Detail oriented – good eye for inaccuracies and inconsistencies
- Good grasp of consumer marketing issues
Contact / Application Details
The advertiser has specified that Recruitment Agencies may NOT contact them regarding this position.
Please email your CV
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Interim Head of Web