E-Commerce Manager

Past Times is unique; we are passionate about product and period design, selling an extraordinary variety of gifts, jewellery, toys, books, and much more; all inspired by history and design heritage. We are currently going through a period of rapid growth both through our store opening programme and our new online venture. There is no better time to join us!

As a result of our new online venture due to launch in September this year, we currently have an exciting vacancy for an E-commerce Manager to oversee all areas of the web.

Reporting directly into the Managing Director you will be responsible for developing the web strategy, managing the web team and driving the web budget. You will oversee all areas of the web from product, ranging, photography, web branding, copy, customer relations, customer database, fulfilment, marketing, promotional activity and analysing web statistics.

Key Accountabilities and Activities

• Developing the web strategy and budgets going forward

• Achieving budgeted sales and margin for the website

• Ensure the web operation runs effectively and efficiently across all areas i.e. the third party web provider, product selection, ranging, photography, branding, pagination, customer relations, customer database, fulfilment, marketing, promotional activity and reporting

• Ensure the website is in line with brand strategy (colour themes/style, photography and copy)

• Understand and build the customer database and develop a communication plan to ensure most effective use of the database

• Build and develop marketing activity including affiliate programme, PPC, email, portals

• Manage the website promotional calendar

• Manage all website reporting

• Continually review competitors and the latest web innovations and implementing areas of improvement

• Work with Buying and Merchandising team to enhance product offer e.g. DD

You will be educated to a degree level or equivalent and have 3-4 years' web marketing experience in an e-commerece environment.

Your background will have a proven record of optimising revenue on a retail website and practical experience of developing and driving an online promotional calendar including managing the customer relationship.

You will have excellent influencing, people management and communication skills.