 Customer Service in a recession, MikeWeston, yesterday at 20:13
I was struck by your (http:/ /www.e-consultancy.com/news-blog/366809/companies-need-to-focus-on-customer-engagement-during-recession.html) report last week about the need for compan ...
- Customer Service in a recession, ben_2008, today at 13:17
Mike
I would like that think its because of personnel uncertainty, but I'm sure its more down to cost cutting non-revenue generating diciplines.
I have actually noticed a di ...
- Customer Service in a recession, ben_2008, today at 13:20
Also, in answer to your third question - I think customers are expecting more, I think this is mainly down to the internet and the proliferation of feedback on companies' poor serv ...
- SEO advice, KateSmith1, yesterday at 16:13
A colleague's got a bed and breakfast running in New Zealand. Her website is pretty much invisible because it's newly built, and she needs some help with Google AdWords, cros ...
- SEO advice, danielb, yesterday at 18:09
hiya, Kate,
it sounds like a lot of money for a B&B to fork out without any guaranteed return. drop me an email with the URL at dj.barker [at sign] barker.dj & i'll happily make ...
- SEO advice, DenisK, yesterday at 21:12
Hi Kate,
It was interesting to see your message, especially as we specialise in travel, hospitality and tourism. Anyway, with regard to your friend's website SEO activities I t ...
- SEO advice, SearchData, today at 13:55
Hi Kate.
Difficult to comment on the pricing without seeing the brief and proposal . . . but I think the best advice would be to get quotes from a number of different SEO compan ...
- How important is Digital Marketing in today’s Age?, darryllbayes, yesterday at 05:38
In the internet age, businesses have numerous opportunities to reach their potential customers including 3G-enabled mobile phones and DTH connectivity. With large groups of co ...
- Freelance SEO copywriter, NickBaker, 27 Nov 15:50
Hi,
Does anyone know and can recommend a good freelance SEO copywriter, ideally with Financial Services experience? ...
- Freelance SEO copywriter, MilesBennett, 28 Nov 09:26
Nick,
I know of someone that may be of help to you. Are you looking for a permanent member of staff or a consultant to review the site? Contact me off-forum on miles.bennett a ...
- Freelance SEO copywriter, StevePratley, 28 Nov 10:10
I've used these before and had some good results
http://turnerink.co.uk/
Not sure about financial experience but worth a call ...
- Freelance SEO copywriter, AdrianKingwell, 28 Nov 10:50
Hi Nick,
My company has some excellent web copywriters with financial services experience who have worked in Barclays, HSBC, Post Office Financial Services, Investec, to name but ...
- Freelance SEO copywriter, inigomedia, 28 Nov 12:42
Hi Nick, I'd recommend Liz Holt - www.lizholt.co.uk - as she has lots of experience working freelance for financial services company and was the first copywriter in the UK to be a ...
- Freelance SEO copywriter, Felicity, 28 Nov 22:51
Hello,
I have some considerable experience in SEO copywriting, including personal finance and investment news.
I'd be delighted to show you some of my previous work and perha ...
- Google Analytics - Transactions, LawrenceLadomery, 27 Nov 13:11
I've just had e-commerce tracking implemented and are exploring metrics under the E-commerce tab.
One thing I can't seem to find are site stats about each transaction. It would ...
- Google Analytics - Transactions, TimLeighton-Boyce, today at 18:27
That's a more complex question than you might think. It's sort of a "no and yes" situation.
Google have a very firm position on privacy and you will find that your Google Analyt ...
- Odd Google (analytics) numbers, DavidMurphy, 26 Nov 17:01
Hi,
I wonder if anyone can throw any light on some odd site traffic statistics in google analytics please?
My client, whose website I have put a link to from my personal site ...
- RE: Odd Google (analytics) numbers, Ashley
 , 27 Nov 09:19
Hi Dave
I guess you need to be clear about the difference between visits and visitors for starters. Of course you can have multiple visits (or sessions) from the same visitor (o ...
- RE: Odd Google (analytics) numbers, DavidMurphy, 27 Nov 15:56
Hi Ashley,
thanks for the reply! Both reports refer to "visits" so I would guess they refer to the same variable; I have not set any filters - have a fairly basic set up and get ...
- RE: Odd Google (analytics) numbers, Ashley , 27 Nov 17:26
Are you using the same analytics tool / set up in both cases - Google Analytics?
Separating one "visit" from another can be manipulated in various tools by changing the timeout ...
- RE: Odd Google (analytics) numbers, David_Brown, 28 Nov 22:59
Hi David,
It's possible to have one visit on site A that in turn leads to 10 referral visits to site B. Each referral to site B need only be >30mins since the last to create a n ...
- RE: Odd Google (analytics) numbers, DavidMurphy, yesterday at 10:29
Hi David,
thanks, I think you have hit the nail on the head. Having checked all the settings are the same (thanks Ashley) I have taken another look at the patterns - and they fl ...
- Leisure Online Bookings (UK vs US), sp2103, 26 Nov 16:28
Hi,
I am trying to determine what percentage (%) of bookings are made online for the Airlines, Hotels & Restaurant segments and how this compares between the UK & the US.
1. ...
- Features vs Benefits -- feedback needed!, DougKessler, 25 Nov 18:56
We're having some trouble convincing clients that they need to think harder about how they describe their benefits.... ie, how they go about doing better positioning and message de ...
- Features vs Benefits -- feedback needed!, marketingmagician, 26 Nov 10:40
On 18:56:40 25 November 2008 DougKessler wrote:
We're having some trouble convincing clients that they need to think harder about how they describe their benefits.... ie, h ...
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