Research Assistant

Amberlight is a user-centred design consultancy. We conduct research into the experience of using our client’s product, then deliver insights to help them design a better experience which will achieve their business goals. We work closely with clients who put users at the heart of their design process. We have been working across multiple platforms with some of the most exciting brands in the world for six years, including MSN, AOL, BBC, Sony, Orange and O2.

We currently have 17 employees, and are continuing to grow steadily. We are now looking for a Research Assistant to join our friendly and enthusiastic team. This is a great opportunity for a future usability / UCD consultant to gain the experience they need while playing a very important role in a successful company.

The responsibilities for this role include:

- Providing support to consultants during user research – this will mainly consist of viewing usability tests remotely and taking notes in a fieldsheet template about the users behaviour, including marking issues and responses to particular questions of interest. 

- Assisting with analysis – following testing, helping the consultant to process the information gathered during user research. This may involve completing a findings log with observed issues, holding an analysis workshop with the consultant, or processing results from the user research e.g. card sorting analysis. 

- Set-up of technical equipment – helping the consultant to get ready for the research. This may involve setting up rooms and equipment for testing or configuring our recording software. 

- Video editing – identifying suitable illustrative video clips with the consultant and making the clips. May also involve making full-session recordings for the client. 

- Supporting the research process in other ways as required – may include helping with the user recruitment process, for example contacting users to arrange research sessions; and any small tasks required to help the consultant on the project e.g. proof reading, printing and binding reports, burning CDs etc. 

What we can give you
- Great experience in a leading UCD consultancy
- An opportunity to progress to a Consultant position with time and support
- Brilliant people to work with
- A chance to work with the best client list on the most interesting projects in the business
- Flexibility to pursue your own HCI interests and build your name in the community
 
Please send your CV and why you think you are right for this position to Pippa Gawley at pippa@amber-light.co.uk, as soon as possible and by Monday 15th May at the latest. Please note that we can only consider people who are already eligible to work in the UK for this position. No agencies please.