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Advice on setting up an online division

 

We are looking at starting an in-house client side online department, except rather than set it up like an online marketing dept, we would prefer to set it up more like an agency as we already have a strong marketing team. We manage a multitude of subsidiary businesses.

Does anyone have some good advice on what type of specialists are required at the start of a project like this, and how many?

Initially this would be a small team that will grow over time. It would be involved with web development and design, non-transactional, transactional, as well as e-commerce websites within retail and leisure.

My initial thoughts are:

A/c managers/directors
SEO/Usability specialists
PPC specialist
Affiliate mkting specialist
Email/Analytics software specialists
Web dev team
Interactive designers

This is really the beginning, so I just wanted some feedback before I started to scope it out!

 

 

 
  • Advice on setting up an online division, KSJ, 30 May 12:43
    We are looking at starting an in-house client side online department, except rather than set it up like an online marketing dept, we would prefer to set it up more like an agency a ...
    • Advice on setting up an online division, DenisK, 30 May 16:29
      A lot of those things can be combined I think.  It all depends on the type of work that you want to be taking on, and how niche those areas are.  If you would like to discuss in de ...
    • Advice on setting up an online division, WebSecurity, 2 Jun 09:39
      Compliance and security specialists? Colin ...
      • Advice on setting up an online division, BertieB, 2 Jun 17:07
        This is how New Media is set up at Breast Cancer Care. We are a charity and New Media sits in our core service delivery team so this model may not be 100% applicable. From my ex ...
    • Advice on setting up an online division, StephenFoxworthy, 2 Jun 17:08
      Hi Kerry, As an agency digital director, I'd suggest you focus on in-house strategy, brand strategy and project management, rather than in-house design and production. If you ...
    • Advice on setting up an online division, MikeHeroys, 4 Jun 10:08
      Based on my experience working at and with a wide range of agencies, here are my thoughts.  I hope they're useful! 1) New business pipeline You need to make sure you have a s ...
    • Advice on setting up an online division, ChrisCarter1, 6 Jun 19:00
      I have managed both large blue chip digital teams and currently a small B2B focused digital team. The thing that is crucial is the account management function. Without a thorough u ...
    • Advice on setting up an online division, DaveChaffey, 9 Jun 13:27
      The main roles you have defined seem a good fit - as part of the update to the E-consultancy  (http://www.e-consultancy.com/publications/managing-ecommerce-team/) Managing an E-com ...
    • Advice on setting up an online division, Jim, 1 Aug 13:52
      Hi, I've just completed this on behalf of Bacardi in London. The task was to close down an interactive function in Washhington DC and create a new team in London so I have dire ...
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