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Fraudulent Orders

 
Hi Jonathan,

At what stage in your process do you identify that they are fraudsters (without giving too much away) ?

Im not sure what your business is or currently provides, but not everyone from Spain and Nigeria would be fraudsters so whatever process you have, you need to ensure that the rouge traders are sent away and the legitimate ones can still continue trading with you. IP blocking will not work.

What are your processes for verifying and validating a credit card or authorisation of payment? This is an area that I would study and strengthen the process.

As for reporting the crime, your best bet is to get in touch with the local police in your area and see what they can do, they should have at least one or two detectives who work on e-crime or organised crime. If that does not help or you dont get much further try http://www.soca.gov.uk/index.html and see if anyone can help you.

If you want to talk further then send us an email and we can discuss your buying process and how to strengthen it against rogue buyers.

By the way I got scammed couple of K on my credit card this Xmas so I understand your pain, the transactions took place in China, and no I did not visit that country!

Hanif Rehman
hanif.rehman@dyneconsultancy.com
www.dyneconsultancy.com
 
  • Fraudulent Orders, JonathanP, 22 Apr 15:05
    We are currently being swamped by fraudulent orders by people operating out of Spain and Nigeria. Does anyone have any idea how I can block these people as so far they have tried t ...
    • Fraudulent Orders, DenisK, 22 Apr 16:09
      Depending on how your site works I may have a solution but would not like to offer it here for everyone to read (I'm guessing the fraudsters from spain and nigeria are reading this ...
    • Fraudulent Orders, HanifRehman, 22 Apr 18:11
      Hi Jonathan, At what stage in your process do you identify that they are fraudsters (without giving too much away) ? Im not sure what your business is or currently provides, ...
    • Fraudulent Orders, adlodge, 25 Apr 22:45
      Hi Jonathan, our company offers a solutions to detect fraud mechanism patterns. Currently this part of our technology is highly successfull on paid online panels, where people try ...
      • Fraudulent Orders, HanifRehman, 29 Apr 15:37
        Hi Jonathan, you need to modify the .htaccess, this file usually resides at your websites root folder. If you do not have a .htaccess document on your server you need to create ...
    • Fraudulent Orders, fionamaclean, 29 Apr 14:39
      we block country IP ranges and then specifically the IPs of anyone who makes a fraudulent transaction. It's a quick and dirty solution that seems to work for us ...
      • Fraudulent Orders, JonathanP, 29 Apr 14:46
        How do you get lists of country IP addresses? jonathan On 14:39:07 29 April 2008 fionamaclean wrote: we block country IP ranges and then specifically the IPs of anyone wh ...
      • Fraudulent Orders, fionamaclean, 29 Apr 15:42
        not sure where my previous post went... we use (http://www.ip2location.com) www.ip2location.com we have an annual subscription. it's not infallible because of proxy IPs but i ...
        • Fraudulent Orders, HanifRehman, 29 Apr 15:55
          or you could go for www.blockacountry.com Hope it helps ...
          • Fraudulent Orders, JonathanP, 29 Apr 16:00
            Many thanks - I will try it On 15:55:52 29 April 2008 HanifRehman wrote: or you could go for www.blockacountry.com Hope it helps ...
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