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Letting customers participate online

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Subject:  Letting customers participate online
Author:   MattRhodes:   view profile | all posts by this author | add to favourites
Date:   14:54:42 7 April 2008
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I'm facilitating a session at a conference next month on allowing customers to participate online - combining their input with expert input on websites and in content.

At FreshNetworks this is very much what we do in our branded online communities - getting customers, stakeholders and experts together to help innovate and grow advocacy.

However, it would be great to hear of any examples of where this has worked (or not worked) for you.
 
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  • Letting customers participate online, MattRhodes, 7 Apr 14:54
    I'm facilitating a session at a conference next month on allowing customers to participate online - combining their input with expert input on websites and in content. At (http: ...
    • Letting customers participate online, viveksingh, 8 Apr 07:47
      Well, it is good initiative to make an interaction with site visitors in real time. I have implemented this live conference on my site (http://www.rupizmedia.com) http://www.rupizm ...
    • Letting customers participate online, danielb, 11 Apr 00:25
      hi, Matt, how are you? Why not give something away? If you do this day-in/day-out, it would be great to hear what does & doesn't work. Or even what you've done - "allowing custo ...
    • Letting customers participate online, nickwilson, 11 Apr 09:29
      Something that is related to this subject is the Virtual Assistants we produce.  With these the user has the experience of working with a real person and therefore often talks abou ...
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