Refunding customers acquired through affiliates

The low cost option would be to repay through paypal, paypal then credits their cards or bank accounts. As you are refunding rather than taking payments there may be no cost at all as sending money is free. You should check this with paypal first though.

On 16:59:12 3 April 2008 sonu wrote:

 

I am looking to understand how I can refund customers direct who were acquired through an affiliate. The proposed payment mechanism from th affiliate is direct onto the customers credit card - the one used to sign up originally. This is  difficult for my organisation; our preferred route, would be to pay the affiliate and they manage payment to the customers. This was rebuffed on the grounds; the affiliate would be required to do additional tracking to locate customers.

In essence I am asking what is a viable mechanism for refunding customers without going through the card payment provider - do payment processers, like Cybersource offer this service - so the money would get back to the customer as a refund would.

Any advice would be helpful.

Sonu.