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| Subject: | Refunding customers acquired through affiliates | ||
| Author: | sonu: view profile | all posts by this author | add to favourites | ||
| Date: | 16:59:12 3 April 2008 | ||
| Rating: | |||
I am looking to understand how I can refund customers direct who were acquired through an affiliate. The proposed payment mechanism from th affiliate is direct onto the customers credit card - the one used to sign up originally. This is difficult for my organisation; our preferred route, would be to pay the affiliate and they manage payment to the customers. This was rebuffed on the grounds; the affiliate would be required to do additional tracking to locate customers.
In essence I am asking what is a viable mechanism for refunding customers without going through the card payment provider - do payment processers, like Cybersource offer this service - so the money would get back to the customer as a refund would.
Any advice would be helpful.
Sonu.
Refunding customers acquired through affiliates, sonu, 3 Apr 16:59
Refunding customers acquired through affiliates, StephenFoxworthy, 4 Apr 17:27
Refunding customers acquired through affiliates, sonu, 4 Apr 20:40
Refunding customers acquired through affiliates, StevePratley, 5 Apr 11:35
Refunding customers acquired through affiliates, Karl_Smith, 7 Apr 01:25
Refunding customers acquired through affiliates, viveksingh, 8 Apr 08:56