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Detecting e-mail hard & soft bounces

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Subject:  Detecting e-mail hard & soft bounces
Author:   charles meaden:   view profile | all posts by this author | add to favourites
Date:   15:42:55 31 August 2004
 

Matt,

We use a product called Gammadyne to help us with this problem. As well as handeling all of the sending and recieveing of the emails, it also processes all the bounces and then updates our databases.

While it comes with list of hard and soft bounces, we found the most effective way was to build our own list (after looking long and hard for a list of such a list) , by examining the content of bounced emails.

Now we have built the list, we can handle thousands of bounce messages in minutes and automatically update our database. For example we only remove emails from our database after they have bounced four times and Gammadyne has a great facility that does this for us.

If you need any more information, please contact me directly.

Charles

Charles Meaden - Managing Director
Digital Nation - Intelligent Internet Marketing
ICQ: 152739008
MSN: charles@digitalnation.co.uk
T: +44 (0)208 864 5420
E: charles@digitalnation.co.uk
W: http://www.digitalnation.co.uk

 
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  • Detecting e-mail hard & soft bounces, matt , 27 Aug 15:10
    Hi I am currently involved in helping to specify an e-mail delivery system for a client, and am finding it difficult to find information on how to detect hard & soft bounces of ...
    • Detecting e-mail hard & soft bounces, charles meaden, 31 Aug 15:42
      Matt, We use a product called Gammadyne to help us with this problem. As well as handeling all of the sending and recieveing of the emails, it also processes all the bounces and ...
    • Detecting e-mail hard & soft bounces, charles meaden, 31 Aug 15:43
      Matt, We use a product called Gammadyne to help us with this problem. As well as handeling all of the sending and recieveing of the emails, it also processes all the bounces and ...
    • Detecting e-mail hard & soft bounces, bdmedia, 31 Aug 16:18
      Matt, This whole area is covered by the SMTP protocol which defines the "conversation" that email servers have with each other when sending and receiving email. The relevant RFC ...
      • Detecting e-mail hard & soft bounces, matt , 31 Aug 16:44
        Hi James Unfortunately in theory all mail servers should use the relevant status error codes, but in reality this is not the case, and hence why I am looking for a library of al ...
    • Detecting e-mail hard & soft bounces, matt , 31 Aug 16:42
      I have now done some research for myself, and it appears there are a good number of options out there, some of them pretty advanced. The various products I have found are: En ...
      • Re: Detecting e-mail hard & soft bounces, Alex Chudnovsky, 1 Sep 16:45
        What you really looking for is database of patterns to detect softbounces. Anyone can compile their own by just looking at subject/body of bounces messages - I did that exercise fo ...
    • Detecting e-mail hard & soft bounces, jbovard, 7 Sep 12:19
      We use http://www.boogietools.com/default.asp It does it perfectly. End of story. Our list is close to 200k weekly. On 15:10:48 27 August 2004 matt wrote: Hi ...
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