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Figures for e-tail / sector growth 2003

 
I'd be careful with definition of "online sales" - matter of fact is that many traditional retailers have successfully leveraged their stores with online presence by allowing customers to order online but collect in store – this is a great thing to have but in my view should not be counted as “online sales”, ie direct sales to customer. I’d also question whether call centre placed orders should be part of “online sales”. I have not got access to IMRG stats and I do not know if they take this into account but I know that ratio of above mentioned non-online components could be anything up to 90%.

That said my observation is that online traffic is on the up and the notion of e-commerce being critical to success is catching up starting from small companies who trade via ebay to old fashioned retailers.
 
  • Figures for e-tail / sector growth 2003, Ashley , 18 Jan 17:14
    We had this request via e-mail: "I'm looking for figures on the UK growth of retail sales on-line over 2003, as compared with 2002. Also figures for the last qtr of 2003 - the ...
    • Figures for e-tail / sector growth 2003, Obi Felten, 19 Jan 12:43
      We are currently doing an eCommerce market assessment for a large multi-category retailer looking at exactly this – category performance in 2003 and future forecasts. We are usi ...
      • Figures for e-tail / sector growth 2003, robinedwards, 19 Jan 15:56
        7% of all UK retail sales sounds very high, but also very encouraging. This would represent a very significant percentage of the overall home-shopping sales figure (including mail ...
        • Figures for e-tail / sector growth 2003, Alex Chudnovsky, 20 Jan 15:19
          I'd be careful with definition of "online sales" - matter of fact is that many traditional retailers have successfully leveraged their stores with online presence by allowing custo ...
          • Figures for e-tail / sector growth 2003, Colin Cooper, 21 Jan 10:43
            Alex, You raise an interesting issue here of how the web interacts with other channels in the purchase process. If you register for information via the web and research online b ...
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